Retail Supervisor (16 hrs)
Retail Supervisor (16 hrs)

Retail Supervisor (16 hrs)

North East Part-Time No home office possible
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At a Glance

  • Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
  • Company: Join Deichmann, a leading footwear retailer known for its vibrant team culture.
  • Benefits: Earn up to £13.41 per hour plus sales commission, with opportunities for career growth.
  • Why this job: Perfect for those who thrive in fast-paced environments and love helping customers.
  • Qualifications: Previous retail experience and supervisory skills are essential; a positive attitude is a must!
  • Other info: This is a part-time, permanent role requiring 16 hours of flexible work each week.

Retail Supervisor (16 hrs), Newcastle upon Tyne

Client:

Location:

Newcastle upon Tyne, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

b0829261e822

Job Views:

5

Posted:

16.07.2025

Expiry Date:

30.08.2025

Job Description:

Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our store based in Newcastle.

Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our store based in Newcastle.

You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 16 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close the store, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team, to achieve store sales targets and KPI’s.
  • Support team members as and when required.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.
  • Personal characteristics:

  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention to detail.
  • The ability to work both individually and as part of a diverse team.
  • The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
  • Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.

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    Created on 16/07/2025 by TN United Kingdom

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    Retail Supervisor (16 hrs) employer: DEICHMANN

    Deichmann is an excellent employer for those seeking a rewarding retail career in Newcastle upon Tyne. With a competitive hourly rate and the opportunity to earn sales commission, employees benefit from a supportive work culture that prioritises personal growth and development. The company fosters a dynamic environment where team members are encouraged to lead, innovate, and provide exceptional customer service, making it an ideal place for passionate individuals to thrive.
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    Contact Detail:

    DEICHMANN Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Supervisor (16 hrs)

    ✨Tip Number 1

    Familiarise yourself with Deichmann's product range and customer service philosophy. This knowledge will help you stand out during any informal conversations or interviews, showing your genuine interest in the brand.

    ✨Tip Number 2

    Network with current or former employees of Deichmann. They can provide valuable insights into the company culture and expectations for the Retail Supervisor role, which can give you an edge in your application.

    ✨Tip Number 3

    Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you led a team, resolved customer complaints, or achieved sales targets, as these will be crucial in demonstrating your suitability for the role.

    ✨Tip Number 4

    Showcase your ability to work under pressure by preparing scenarios where you've successfully managed busy retail environments. This will highlight your capability to thrive in the fast-paced setting that Deichmann offers.

    We think you need these skills to ace Retail Supervisor (16 hrs)

    Customer Service Excellence
    Team Leadership
    Retail Management
    Cash Handling
    Sales Target Achievement
    Product Knowledge
    Conflict Resolution
    Communication Skills
    Time Management
    Attention to Detail
    Merchandising Skills
    Stock Management
    Motivational Skills
    Adaptability in Fast-Paced Environments

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these expectations.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail experience, especially any supervisory roles. Highlight specific achievements that demonstrate your ability to lead a team and provide excellent customer service.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Use specific examples from your past experiences to illustrate your skills in customer service, team leadership, and achieving sales targets.

    Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

    How to prepare for a job interview at DEICHMANN

    ✨Show Your Passion for Retail

    Make sure to express your enthusiasm for the retail environment during the interview. Share specific examples of what you love about working in retail and how you can contribute to creating an exceptional shopping experience for customers.

    ✨Demonstrate Leadership Skills

    As a Retail Supervisor, you'll need to lead a team. Prepare to discuss your previous supervisory experience and provide examples of how you've motivated and supported team members in the past. Highlight any successful outcomes from your leadership.

    ✨Prepare for Customer Service Scenarios

    Expect questions about handling customer queries and complaints. Think of scenarios where you provided excellent customer service or resolved a difficult situation. This will showcase your ability to maintain a positive attitude under pressure.

    ✨Know the Products

    Familiarise yourself with Deichmann's product range before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also demonstrate your commitment to providing strong product knowledge to customers.

    Retail Supervisor (16 hrs)
    DEICHMANN
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