Retail Supervisor (16 hrs)
Retail Supervisor (16 hrs)

Retail Supervisor (16 hrs)

Chester Full-Time No home office possible
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At a Glance

  • Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
  • Company: Join Deichmann, a leading footwear retailer known for its vibrant culture and commitment to customer satisfaction.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
  • Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact on customer experiences.
  • Qualifications: Previous retail and supervisory experience is essential; a positive attitude and strong communication skills are a must.
  • Other info: This is a part-time, permanent role with 16 hours per week, offering a chance to shine in retail.

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Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Chester store.

You will be offered a competitive hourly rate of up to 13.41 per hour + non contractual, hourly sales commission.

At Deichmann, our Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a part time, permanent position and you will be contracted to work 16 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close stores, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team, to achieve store sales targets and KPI’s.
  • Support team members as and when required.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.
  • Personal characteristics:

  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention.
  • The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
  • Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.

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    Retail Supervisor (16 hrs) employer: DEICHMANN

    Deichmann is an exceptional employer that values its employees by offering competitive pay, including hourly sales commission, and a supportive work environment in the vibrant Chester store. With a strong focus on employee growth and development, we provide our Retail Supervisors with the opportunity to advance their careers while fostering a culture of teamwork and outstanding customer service. Join us to be part of a dynamic retail team where your contributions are recognised and rewarded.
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    Contact Detail:

    DEICHMANN Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Supervisor (16 hrs)

    ✨Tip Number 1

    Familiarise yourself with Deichmann's products and services. Understanding their offerings will not only help you during the interview but also demonstrate your genuine interest in the role and the company.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've successfully led a team in previous roles. Be ready to discuss specific situations where you motivated your team or resolved conflicts.

    ✨Tip Number 3

    Highlight your customer service experience. Think of instances where you went above and beyond for customers, as this aligns perfectly with Deichmann's focus on exceptional shopping experiences.

    ✨Tip Number 4

    Be prepared to discuss how you handle pressure and fast-paced environments. Retail can be hectic, so sharing strategies you've used to stay calm and effective will show you're a great fit for the role.

    We think you need these skills to ace Retail Supervisor (16 hrs)

    Customer Service Skills
    Team Leadership
    Retail Management Experience
    Cash Handling
    Sales Target Achievement
    Product Knowledge
    Communication Skills
    Problem-Solving Skills
    Time Management
    Interpersonal Skills
    Ability to Work Under Pressure
    Motivational Skills
    Attention to Detail
    Flexibility in Working Hours

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any supervisory roles. Emphasise your customer service skills and ability to lead a team, as these are key for the Retail Supervisor position.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your enthusiasm for the role. Mention specific examples of how you've provided excellent customer service or led a team in previous positions.

    Highlight Key Skills: In your application, focus on skills that align with the job description, such as strong interpersonal skills, the ability to work under pressure, and a methodical approach to tasks. Use bullet points for clarity.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at DEICHMANN

    ✨Show Your Passion for Retail

    Make sure to express your enthusiasm for working in a retail environment. Share specific examples of what you love about customer service and how you enjoy helping customers find what they need.

    ✨Demonstrate Leadership Skills

    As a Retail Supervisor, you'll need to lead a team. Prepare to discuss your previous supervisory experience and provide examples of how you've motivated and supported your team in the past.

    ✨Highlight Your Problem-Solving Abilities

    Be ready to talk about how you've handled customer complaints or difficult situations. Show that you can remain calm under pressure and find effective solutions quickly.

    ✨Know the Company and Its Products

    Research Deichmann and its product range before the interview. Being knowledgeable about their offerings will demonstrate your commitment and help you answer questions more effectively.

    Retail Supervisor (16 hrs)
    DEICHMANN

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