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- Tasks: Lead and motivate the store team while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail brand with a focus on growth and development.
- Benefits: Earn up to £13.41 per hour plus sales commission and enjoy flexible hours.
- Why this job: Be part of a fast-paced environment where your leadership can shine and make a difference.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
- Other info: Flexible 20-hour work week with opportunities for career advancement.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Barnstaple store.
You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a part time, permanent position and you will be contracted to work 20 hours per week.
Ideal candidate:
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 20 hours per week and the flexibility to work any day (Monday – Sunday).
If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!
Retail Supervisor employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Retail Supervisor role and rehearse your responses. Focus on your previous experiences, especially those where you led a team or handled customer complaints. We want you to shine!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and showing that you can represent the brand well is key. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Retail Supervisor position!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight your previous retail and supervisory experience. We love seeing how your past roles have prepared you for this position, so don’t hold back on those relevant details!
Be Customer-Focused: Since customer service is key in this role, share examples of how you've provided exceptional service in the past. We want to know how you handle customer queries and complaints with a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Before the interview, make sure you brush up on Deichmann's products and services. Familiarise yourself with their latest collections and any promotions they might have. This shows your enthusiasm and helps you answer questions about product knowledge confidently.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your previous experience where you've successfully motivated or coached team members. Think of specific situations where you resolved conflicts or improved team performance – this will highlight your leadership abilities.
✨Customer Service is Key
Deichmann values exceptional customer service, so be ready to discuss how you've handled customer queries or complaints in the past. Share stories that demonstrate your positive attitude and ability to remain calm under pressure, as these traits are crucial for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's sales targets or how the team collaborates to achieve them. This not only shows your interest in the role but also gives you insight into what it’s like to work at Deichmann.