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For Companies At a Glance
- Tasks: Lead and inspire the store team while delivering exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand with a focus on growth and development.
- Benefits: Earn up to £13.41 per hour plus sales commission and enjoy flexible hours.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
- Other info: Flexible 20-hour work week with opportunities for career advancement.
Overview
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Barnstaple store. You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission. This is a part time, permanent position and you will be contracted to work 20 hours per week.
This is a fast paced, customer facing retail environment; you should have energy, drive and passion for delivering exceptional customer service, the ability to lead a team, and the capacity to work calmly under pressure.
Base pay range
Pay range provided by Deichmann. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Key activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complementary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 20 hours per week and the flexibility to work any day (Monday – Sunday).
Qualifications
You will have previous retail experience and ideally will have worked as a supervisor previously.
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!
Seniority level
- Not Applicable
Employment type
- Part-time
Job function
- Customer Service
Industries
- Retail and Retail Apparel and Fashion
Referrals increase your chances of interviewing at Deichmann by 2x
Bideford, England, United Kingdom
6 days ago
#J-18808-Ljbffr
Retail Supervisor employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your leadership skills! As a Retail Supervisor, you'll need to lead a team. Think about times when you've motivated others or handled a tough situation. Highlight these moments to demonstrate that you can inspire and support your future colleagues.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join the Deichmann team. Head over to our site, fill out your application, and let us know why you're the perfect fit for this role. We can't wait to hear from you!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm shine through in your application! We want to see your energy and drive for the retail environment, so don’t hold back on expressing why you’re excited about this role.
Tailor Your CV: Make sure your CV highlights your previous retail experience and any supervisory roles you've had. We love seeing how your skills align with what we’re looking for, so customise it to fit the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you’ve provided exceptional customer service or led a team in the past – we want to hear your story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the Retail Supervisor position. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Before the interview, make sure you brush up on Deichmann's products and services. Familiarise yourself with their customer service approach and any recent news about the company. This will show your enthusiasm and help you answer questions more confidently.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your previous experience where you've successfully motivated or coached team members. Highlight how you handled challenges and achieved targets.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Think of specific instances where you went above and beyond for a customer. This will illustrate your positive attitude and commitment to providing a great shopping experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, store goals, or opportunities for growth within Deichmann. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
