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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer service in a fast-paced retail environment.
- Company: Join Deichmann, a leading footwear retailer with a vibrant team culture.
- Benefits: Earn up to £13.41 per hour plus sales commission and enjoy career growth opportunities.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Previous retail supervisory experience and a positive, can-do attitude.
- Other info: Flexible 25-hour work week with opportunities for personal and professional development.
Overview
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Hemel Hempstead store. You will have previous retail experience and ideally will have worked as a supervisor previously.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team, to achieve store sales targets and KPI\’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 25 hours per week and the flexibility to work any day (Monday – Sunday).
- You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
Details
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 25 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.
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Retail Supervisor employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership skills! As a Retail Supervisor, you'll need to lead a team. Think of times when you've motivated or coached others, and be prepared to discuss how you can bring that energy to Deichmann.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing excellent customer service and leading a team.
Tailor Your Experience: Make sure to highlight your previous retail and supervisory experience in your application. We’re looking for specific examples of how you’ve led a team or handled customer queries, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DEICHMANN
✨Know Your Retail Stuff
Make sure you brush up on your product knowledge before the interview. Deichmann values strong product knowledge, so be ready to discuss their offerings and how you can promote them effectively.
✨Show Off Your Leadership Skills
Since the role involves supervising a team, think of examples from your past experience where you've successfully led a team or handled a challenging situation. Be prepared to share these stories during the interview.
✨Customer Service is Key
Deichmann is all about exceptional customer service. Prepare to discuss how you've gone above and beyond for customers in previous roles. Highlight your positive attitude and willingness to help.
✨Be Ready for Practical Scenarios
Expect some situational questions that test your problem-solving skills. Think about how you would handle stock deliveries, customer complaints, or motivating your team under pressure. Practising these scenarios can give you an edge.
