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For Companies At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retailer with a passion for footwear.
- Benefits: Earn up to £13.41 per hour plus sales commission and enjoy flexible hours.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with strong communication skills.
- Other info: Flexible 20-hour work week with opportunities for growth in a supportive team.
Overview
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Camberley store. You will have previous retail experience and ideally will have worked as a supervisor previously.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team, to achieve store sales targets and KPI\’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 20 hours per week and the flexibility to work any day (Monday – Sunday).
- You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
This is a part time, permanent position and you will be contracted to work 20 hours per week.
Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.
Requirements
Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
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Retail Supervisor employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Retail Supervisor role and rehearse your responses. Focus on your previous experiences, especially those where you led a team or handled customer complaints. We want you to shine!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and showing that you can represent the brand well is key. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the Retail Supervisor role at Deichmann.
Highlight Relevant Experience: Make sure to mention any previous supervisory roles or retail experience you have. We love seeing how your past experiences can contribute to leading our team and providing excellent customer service.
Be Specific About Skills: Use the job description as a guide to showcase your skills. Talk about your ability to motivate a team, manage stock, and handle customer queries. We want to know how you can help us achieve our sales targets!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at DEICHMANN
✨Know Your Retail Stuff
Brush up on your product knowledge and customer service skills. Be ready to discuss how you've handled customer queries or complaints in the past, as this will show your ability to provide exceptional service.
✨Show Your Leadership Skills
Prepare examples of how you've led a team or motivated colleagues in previous roles. Highlight any supervisory experience you have, especially in cashing up and managing store operations, as this is key for the Retail Supervisor position.
✨Demonstrate Your Sales Savvy
Think about times when you've exceeded sales targets or contributed to achieving KPIs. Be ready to share specific strategies you used to promote products and drive sales, as this will resonate well with the interviewers.
✨Be Ready for a Fast-Paced Environment
Since the role requires working calmly under pressure, prepare to discuss how you manage stress and stay organised during busy periods. Share any methods you use to keep tasks on track while maintaining high attention to detail.
