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- Tasks: Lead the store team, provide excellent customer service, and manage daily operations.
- Company: Join Deichmann, a leading retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your contributions.
- Qualifications: Previous retail supervisory experience and strong communication skills are essential.
- Other info: This is a part-time, permanent role with a commitment of 16 hours per week.
You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI\’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure., Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 16 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!, Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.
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Retail Supervisor employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. This will help you align your answers during any interviews and demonstrate that you understand what they stand for.
✨Tip Number 2
Prepare examples from your previous retail experience that showcase your leadership skills. Think about times when you successfully motivated a team or resolved customer complaints, as these will be key points of interest.
✨Tip Number 3
Research common retail KPIs and sales targets. Being able to discuss how you have met or exceeded these in past roles will show that you are results-driven and understand the metrics that matter in retail.
✨Tip Number 4
Practice your communication skills, especially in handling customer queries and complaints. Role-playing scenarios can help you feel more confident and prepared for real-life situations you may face in the role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous retail and supervisory experience in your CV and cover letter. Use specific examples that demonstrate your ability to lead a team and provide excellent customer service.
Showcase Your Skills: Clearly outline your interpersonal and communication skills, as well as your ability to motivate and coach a team. Mention any experience you have with cash handling and administrative duties, as these are key aspects of the role.
Tailor Your Application: Customise your CV and cover letter to reflect the job description. Use keywords from the job listing, such as 'customer service', 'merchandising', and 'sales targets', to show that you understand the role and its requirements.
Express Your Passion: In your cover letter, convey your enthusiasm for working in a fast-paced retail environment. Share why you are excited about the opportunity at Deichmann and how you can contribute to their team.
How to prepare for a job interview at DEICHMANN
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience, especially any supervisory roles. Be prepared to discuss specific examples of how you led a team and contributed to sales targets.
✨Demonstrate Customer Service Skills
Prepare to share instances where you provided exceptional customer service. Discuss how you handled customer queries and complaints, showcasing your problem-solving abilities.
✨Exhibit Leadership Qualities
Talk about your approach to leading and motivating a team. Share examples of how you've coached team members and supported them in achieving their goals.
✨Be Ready for Practical Scenarios
Expect questions or scenarios related to cashing up, stock management, and merchandising. Familiarise yourself with these processes so you can confidently discuss your methodical approach.
