Retail Cover Supervisor (40 hrs)
Retail Cover Supervisor (40 hrs)

Retail Cover Supervisor (40 hrs)

Northampton Full-Time No home office possible
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At a Glance

  • Tasks: Lead and support the retail team, ensuring excellent customer service and store operations.
  • Company: Join Deichmann, a leading footwear retailer known for its vibrant team culture.
  • Benefits: Enjoy competitive pay, sales commission, and opportunities for career growth.
  • Why this job: Perfect for energetic individuals wanting to thrive in a fast-paced retail environment.
  • Qualifications: Previous retail and supervisory experience preferred; must have a positive attitude.
  • Other info: Full-time role with flexibility to work across multiple stores.

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Retail Cover Supervisor (40 hrs), Northampton

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Client:

Location:

Northampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

50679bb0e70d

Job Views:

5

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Northampton store.

Purpose

: Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Northampton store.

As a Retail Cover Supervisor you will also support other stores as required. These stores are Northampton, Corby, Western Favell, Milton Keynes and Bedford.

You will be offered a competitive hourly rate of up to 13.41 per hour + non contractual, hourly sales commission.

At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.

In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.

This is a full time, permanent position and you will be contracted to work up to 40 hours per week.

Candidates with a full UK driving licence are preferred – due to the need to cover & support other stores. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!

You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.

You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities:

  • Lead and supervise the store team in the absence of the Store Manager.
  • Open & close stores, including cashing up and completion of associated administrative duties.
  • Offer excellent levels of customer service and have a strong product knowledge.
  • Lead by example, by recommending and promoting complimentary products with each sale.
  • Assisting management in leading the team, to achieve store sales targets and KPI’s.
  • Support team members as and when required.
  • Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
  • Process stock deliveries and store transfers.
  • Deal with customer queries and complaints.
  • Personal characteristics:

  • Able to take direction from management regarding additional tasks and duties.
  • Previous supervisory experience including cashing up and banking.
  • Self-motivated, with a positive, can do attitude.
  • Ability to supervise, motivate, coach and work with a team.
  • Strong interpersonal and communication skills.
  • Willingness to approach and serve all customers.
  • The drive to exceed monthly performance targets.
  • Methodical approach to completing daily tasks – including stock SKU management.
  • High levels of attention.
  • The commitment to work up to 40 hours per week and the flexibility to work any day (Monday – Sunday).
  • The ability to travel to all stores listed above.
  • Salary/Pay: up to 13.41 per hour + non contractual, hourly sales commission.

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    Retail Cover Supervisor (40 hrs) employer: DEICHMANN

    Deichmann is an excellent employer for those seeking a dynamic and rewarding retail career in Northampton. With a strong focus on employee development, we offer competitive pay, including hourly sales commission, and the opportunity to grow within the company. Our supportive work culture encourages teamwork and exceptional customer service, making it a fulfilling environment for passionate individuals.
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    Contact Detail:

    DEICHMANN Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Cover Supervisor (40 hrs)

    ✨Tip Number 1

    Familiarise yourself with Deichmann's brand values and customer service philosophy. Understanding their approach will help you align your responses during any interviews and demonstrate your enthusiasm for the role.

    ✨Tip Number 2

    Highlight your previous retail experience, especially any supervisory roles. Be ready to discuss specific examples of how you've led a team or improved customer service in past positions.

    ✨Tip Number 3

    Prepare to showcase your ability to work under pressure. Think of scenarios where you've successfully managed busy periods or resolved customer complaints effectively, as this is crucial for the Retail Cover Supervisor role.

    ✨Tip Number 4

    Since the role requires flexibility and travel between stores, be prepared to discuss your availability and willingness to cover different locations. This shows your commitment and adaptability, which are key traits for this position.

    We think you need these skills to ace Retail Cover Supervisor (40 hrs)

    Customer Service Excellence
    Team Leadership
    Retail Management Experience
    Cash Handling and Banking
    Strong Interpersonal Skills
    Communication Skills
    Ability to Work Under Pressure
    Sales Target Achievement
    Stock Management
    Problem-Solving Skills
    Flexibility and Adaptability
    Time Management
    Product Knowledge
    Motivational Skills
    Attention to Detail

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant retail experience, especially any supervisory roles. Emphasise your customer service skills and ability to work in a fast-paced environment, as these are key for the Retail Cover Supervisor position.

    Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your leadership abilities and customer service excellence, aligning them with the job description provided by Deichmann.

    Highlight Key Skills: In your application, focus on skills such as team leadership, communication, and problem-solving. Provide examples of how you've successfully led a team or handled customer complaints in previous roles.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.

    How to prepare for a job interview at DEICHMANN

    ✨Show Your Passion for Retail

    Make sure to express your enthusiasm for working in a fast-paced retail environment. Share specific examples of how you've provided exceptional customer service in the past, as this role heavily relies on creating a positive shopping experience.

    ✨Demonstrate Leadership Skills

    Since the position involves supervising a team, be prepared to discuss your previous supervisory experience. Highlight instances where you successfully led a team, resolved conflicts, or motivated others to achieve sales targets.

    ✨Know the Company and Its Products

    Research Deichmann and its product range before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also show that you're genuinely interested in the role and the company.

    ✨Prepare for Scenario Questions

    Expect questions that assess your problem-solving abilities, especially in customer service scenarios. Think of examples where you handled difficult customers or managed stressful situations effectively, as these are crucial skills for a Retail Cover Supervisor.

    Retail Cover Supervisor (40 hrs)
    DEICHMANN
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    • Retail Cover Supervisor (40 hrs)

      Northampton
      Full-Time

      Application deadline: 2027-07-20

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      DEICHMANN

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