At a Glance
- Tasks: Assist customers, manage store keys, and help achieve sales targets.
- Company: Join Deichmann, a leading retail brand with a vibrant team.
- Benefits: Earn up to £13.11 per hour plus commission and career growth opportunities.
- Other info: Flexible hours with a commitment to 16 hours per week.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Positive attitude, strong communication skills, and a drive to succeed.
The predicted salary is between 13.11 - 13.11 £ per hour.
Role Overview
Deichmann is looking for an enthusiastic and passionate Sales Assistant with Key Holder responsibilities to join our Norwich store.
This is a part‑time permanent position and you will be contracted to work 16 hours per week.
You will receive a competitive hourly rate of up to £13.11 per hour plus non‑contractual hourly sales commission.
In return for your hard work, you will have opportunities to grow and develop within your retail career.
Key Responsibilities
- Open & close the store as and when required.
- Be responsible for a set of store keys.
- Approach customers, providing helpful and knowledgeable information on products.
- Serve customers at the till – processing sales transactions.
- Recommend and promote complimentary products with each sale.
- Collaborate with your team to achieve store sales targets and KPIs.
- Continuously replenish stock to ensure shelves are always full.
- Process stock deliveries in a timely manner.
- Ensure the shop floor is always kept clean & tidy to a high standard.
- Perform any additional ad‑hoc duties as and when required.
- Personal Characteristics
- Positive, can‑do attitude.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- Drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- Ability to work both individually and as part of a diverse team.
- Commitment to work 16 hours per week and flexibility to work any day (Monday – Sunday).
- Salary & Pay
Up to £13.11 per hour plus non‑contractual hourly sales commission.
- Location
- Unit 138 Merchants Hall, Lower Ground Floor, Norwich NR2 1SH, GB
- #J-18808-Ljbffr
Sales Assistant / Key Holder (16 Hrs) in Norwich employer: Deichmann
Deichmann is an excellent employer, offering a vibrant work culture that fosters creativity and self-motivation. With competitive salaries, a company car for travel, and opportunities for professional growth, employees can thrive while making a meaningful impact on visual merchandising across South London and the South Coast.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant / Key Holder (16 Hrs) in Norwich
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Deichmann, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Deichmann!
We think you need these skills to ace Sales Assistant / Key Holder (16 Hrs) in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Deichmann, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Deichmann and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Deichmann that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Deichmann
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
