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- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand with growth opportunities.
- Benefits: Earn up to £13.71 per hour plus sales commission.
- Why this job: Be part of a fast-paced environment and develop your retail career.
- Qualifications: Previous retail and supervisory experience is preferred.
- Other info: Flexible 20-hour work week with a supportive team culture.
The predicted salary is between 13 - 14 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Lewisham store. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 20 hours per week.
Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 20 hours per week and the flexibility to work any day (Monday - Sunday).
Salary/Pay: up to £13.71 per hour + non contractual, hourly sales commission.
Retail Supervisor (20 hrs) in London employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (20 hrs) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of Retail Supervisor. Highlight your leadership skills and customer service prowess!
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Deichmann well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (20 hrs) in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional shopping experience for customers.
Highlight Relevant Experience: Make sure to mention any previous supervisory roles or retail experience you have. We love seeing how you've led teams or handled customer queries in the past, so don’t hold back on those details!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description and show us how your skills align with what we’re looking for. It’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Deichmann’s products and services. Brush up on their latest collections and any promotions they might have. This shows your enthusiasm and helps you answer questions about product knowledge confidently.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or coached team members. Highlight how you handled challenges and supported your team to achieve targets.
✨Customer Service is Key
Deichmann values exceptional customer service, so be ready to discuss how you’ve gone above and beyond for customers in previous roles. Think of specific instances where you resolved complaints or enhanced the shopping experience.
✨Demonstrate Your Flexibility
Since the role requires working various days, be prepared to discuss your availability and willingness to adapt. Show that you’re committed to the 20-hour work week and can handle the fast-paced environment with a positive attitude.
