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- Tasks: Lead and support the retail team while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail brand with a focus on growth and development.
- Benefits: Earn up to £13.71 per hour plus sales commission and enjoy career advancement opportunities.
- Why this job: Be part of a fast-paced environment where your energy and passion can shine.
- Qualifications: Previous retail experience and supervisory skills are preferred.
- Other info: Full-time role with flexible hours and travel to various stores.
The predicted salary is between 24 - 27 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.
At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week.
Candidates with a full UK driving licence are preferred due to the need to cover & support other stores. If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
- Lead and supervise the store team in the absence of the Store Manager.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- Able to take direction from management regarding additional tasks and duties.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday).
- The ability to travel to all stores listed above.
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply.
Cover Retail Supervisor in London employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cover Retail Supervisor in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail supervisors and rehearse your responses. Focus on your previous experiences and how they relate to the role. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your customer service skills! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This is key for a role like this, where exceptional service is crucial.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Cover Retail Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the opportunity to be a Retail Cover Supervisor at Deichmann.
Tailor Your CV: Make sure your CV highlights your previous retail experience and any supervisory roles you've held. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Before the interview, make sure you brush up on Deichmann's products and services. Familiarise yourself with their customer service approach and any recent news about the company. This will show your enthusiasm and help you answer questions more confidently.
✨Show Your Leadership Skills
As a Retail Cover Supervisor, you'll need to lead a team. Prepare examples from your previous experience where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and maintain a positive atmosphere on the shop floor.
✨Customer Service is Key
Deichmann values exceptional customer service, so be ready to discuss how you've provided great service in the past. Think of specific instances where you went above and beyond for a customer, and be prepared to share these stories during your interview.
✨Be Flexible and Ready to Adapt
Since this role requires covering multiple stores, demonstrate your flexibility and willingness to adapt. Talk about times when you've had to adjust quickly to new situations or changes in your work environment. This will show that you're ready for the fast-paced nature of retail.