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- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retailer with a passion for footwear.
- Benefits: Earn up to £13.41 per hour plus sales commission and career growth opportunities.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a positive attitude.
- Other info: Flexible 16-hour part-time role with a supportive team culture.
The predicted salary is between 13 - 14 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Livingston store. You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 16 hours per week.
Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 16 hours per week and the flexibility to work any day (Monday - Sunday).
Salary/Pay: up to £13.41 per hour + non contractual, hourly sales commission.
Retail Supervisor (16 hrs) in Livingston employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (16 hrs) in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership skills! As a Retail Supervisor, you'll need to lead a team. Think about times when you've motivated or coached others, and be prepared to discuss how you can bring that energy to Deichmann.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Retail Supervisor (16 hrs) in Livingston
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight your previous retail and supervisory experience. We love seeing how your past roles have prepared you for this position, so don’t hold back on those relevant details!
Customer Service Focus: Since providing exceptional customer service is key, share specific examples of how you've gone above and beyond for customers in the past. We want to know how you can contribute to creating a fantastic shopping experience!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Before the interview, make sure you brush up on Deichmann's products and services. Familiarise yourself with their latest collections and any promotions they might have. This will show your enthusiasm for the role and help you answer questions about customer service and product knowledge.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Think of examples from your previous experience where you've successfully motivated or coached others. Be ready to share these stories during the interview to demonstrate your ability to manage and inspire a team.
✨Customer Service is Key
Prepare to discuss how you handle customer queries and complaints. Think of specific instances where you've gone above and beyond to provide exceptional service. This will highlight your commitment to customer satisfaction, which is crucial for this role.
✨Stay Calm Under Pressure
Retail can be hectic, especially during busy periods. Be prepared to talk about how you manage stress and maintain a positive attitude in challenging situations. Sharing strategies you've used in the past will show that you're ready for the fast-paced environment at Deichmann.
