At a Glance
- Tasks: Provide IT support to stores and colleagues, ensuring smooth operation of tech equipment.
- Company: Join Deichmann UK, a reputable retail business with a focus on growth.
- Benefits: Enjoy a competitive salary, on-the-job training, and career development opportunities.
- Other info: Flexible work environment with opportunities for personal and professional growth.
- Why this job: Perfect for IT enthusiasts looking to make an impact in a dynamic environment.
- Qualifications: GCSE level education or equivalent, with a passion for IT and problem-solving skills.
The predicted salary is between 20500 - 28500 € per year.
Based in Market Harborough, Deichmann UK are looking to recruit an enthusiastic and talented individual to join our IT team as an IT Assistant.
The successful applicant will join us on a full time, permanent basis and in return receive a salary of £24,500 per annum.
Ideal candidate:
Reporting to the IT Manager, the successful applicant will deliver help desk support to stores across the UK for their tills, computer, telephone and router equipment, as well as supporting colleagues at head office and the warehouse.
This role is perfect for someone with a passion for all things IT, building and maintaining a variety of IT equipment and someone with excellent cable management!
We are able to offer on the job training that will allow you to build your knowledge and skills within this profession.
Key activities:
- Providing a Help Desk facility for colleagues in store and at HO, both hardware & software during all trading hours
- Record and monitor the progress of faults to till systems & other computer equipment
- Monitoring, maintenance & documentation for all computer hardware, software and networks
- Co-ordinate till installation and de-installation
- Planning of hardware requirements
- Replacement of old hardware
- Assist in the procurement of prices of new hardware and software for HO, the warehouse and stores
- Configuration & set up of new hardware and software at HO, warehouse and stores
- Undertake software updates, as necessary
- Document all landlines and contracts including fault rectification and HO changes
- Undertake phone and data cabling
- Set up and maintenance of mobile phone email.
Personal characteristics:
- Educated to GCSE level or equivalent and/or have worked a this level
- Highly motivated and able to work on own initiative whilst also able to operate effectively as one of a team.
- Strong problem solving abilities and able to use own initiative
- Analytical skills with ability to make timely informed decisions
- An effective communicator both verbal and written
- Ability to plan, co-ordinate and prioritise a busy workload
- Experience of IT support & network infrastructure within a domestic environment e.g. for friends & family
- Genuine interest in the rapidly changing field of IT
- Knowledge of Windows, iOS & Android systems
- Able to work in an environment where flexibility to adapt to changing priorities is essential
- Possess a full UK driving licence
This is a great opportunity to join a highly reputable expanding stable retail business both on the high street and online, and to develop a career in IT.
If you feel you have the relevant skills and experience to carry out this role please apply today.
IT Assistant in Leicester employer: DEICHMANN
Deichmann UK is an excellent employer located in Market Harborough, offering a dynamic work environment where IT enthusiasts can thrive. With a commitment to employee growth through on-the-job training and a supportive team culture, we provide our staff with the tools and opportunities to develop their skills in a rapidly evolving field. Join us for a rewarding career in a reputable retail business that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the IT field, attend local meetups or online webinars. You never know who might have a lead on that perfect IT Assistant role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing any IT projects you've worked on, even if they were for friends or family. This will give you an edge and demonstrate your passion for all things IT.
✨Tip Number 3
Prepare for interviews by brushing up on common IT support scenarios. Think about how you'd handle specific problems, like troubleshooting a till system. Practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Assistant in Leicester
Some tips for your application 🫡
Show Your Passion for IT:Make sure to highlight your enthusiasm for all things IT in your application. We want to see that you’re not just looking for a job, but that you genuinely love technology and are excited about helping others with their IT needs.
Tailor Your CV:Don’t just send out the same CV for every job. Take a moment to tweak it for this role. Focus on your relevant experience, especially any IT support or network work you've done, even if it was just for friends and family. We appreciate personal touches!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We want to know who you are and why you’d be a great fit for our team. Avoid jargon and get straight to the point – we love clear communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at DEICHMANN
✨Know Your Tech
Brush up on your knowledge of Windows, iOS, and Android systems. Be ready to discuss your experience with hardware and software support, as well as any troubleshooting you've done in the past. This will show your passion for IT and your ability to handle the technical aspects of the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled IT issues before, whether it's helping friends or family with tech problems or managing your own devices. Highlight your analytical skills and decision-making process during these situations to demonstrate your capability in a fast-paced environment.
✨Communicate Clearly
As an IT Assistant, you'll need to communicate effectively with colleagues who may not be tech-savvy. Practice explaining complex concepts in simple terms. During the interview, focus on your verbal and written communication skills to show that you can bridge the gap between tech and non-tech staff.
✨Demonstrate Your Initiative
Share instances where you've taken the initiative to learn something new or improve a process. Whether it’s researching new hardware options or setting up a network at home, showing that you're proactive will resonate well with the interviewers and align with their need for someone who can work independently.
