Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support to stores and colleagues, ensuring smooth operation of tech equipment.
- Company: Join a dynamic team in a leading retail company with a focus on technology.
- Benefits: Competitive salary, on-the-job training, and opportunities for career growth.
- Why this job: Perfect for tech enthusiasts eager to learn and make a difference in IT.
- Qualifications: GCSE level education or equivalent, with a passion for IT and problem-solving skills.
- Other info: Flexible work environment with a chance to adapt and grow in the IT field.
The predicted salary is between 24500 - 24500 £ per year.
Ideal candidate: Reporting to the IT Manager, the successful applicant will deliver help desk support to stores across the UK for their tills, computer, telephone and router equipment, as well as supporting colleagues at head office and the warehouse. This role is perfect for someone with a passion for all things IT, building and maintaining a variety of IT equipment and someone with excellent cable management! We are able to offer on the job training that will allow you to build your knowledge and skills within this profession.
Key activities
- Providing a Help Desk facility for colleagues in store and at HO, both hardware & software during all trading hours
- Record and monitor the progress of faults to till systems & other computer equipment
- Monitoring, maintenance & documentation for all computer hardware, software and networks
- Co-ordinate till installation and de-installation
- Planning of hardware requirements
- Replacement of old hardware
- Assist in the procurement of prices of new hardware and software for HO, the warehouse and stores
- Configuration & set up of new hardware and software at HO, warehouse and stores
- Undertake software updates, as necessary
- Document all landlines and contracts including fault rectification and HO changes
- Undertake phone and data cabling
- Set up and maintenance of mobile phone email. Educated to GCSE level or equivalent and/or have worked at this level
- Highly motivated and able to work on own initiative whilst also able to operate effectively as one of a team.
- Strong problem solving abilities and able to use own initiative
- Analytical skills with ability to make timely informed decisions
- An effective communicator both verbal and written
- Ability to plan, co-ordinate and prioritise a busy workload
- Experience of IT support & network infrastructure within a domestic environment e.g. for friends & family
- Genuine interest in the rapidly changing field of IT
- Knowledge of Windows, iOS & Android systems
- Able to work in an environment where flexibility to adapt to changing priorities is essential
- Possess a full UK driving licence
- The successful applicant will join us on a full time, permanent basis and in return receive a salary of £24,500 per annum., Salary/Pay: £24,500
#J-18808-Ljbffr
IT Assistant employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Assistant
✨Tip Number 1
Network like a pro! Attend IT meetups or local tech events to connect with industry folks. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your IT projects, whether it's helping friends with their tech issues or any personal projects. This will give you an edge during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common IT support interview questions and role-play with a friend. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to join our team. Don’t hesitate to reach out if you have questions about the role or the application process.
We think you need these skills to ace IT Assistant
Some tips for your application 🫡
Show Your Passion for IT: Make sure to highlight your enthusiasm for all things IT in your application. We want to see that you’re not just looking for a job, but that you genuinely love working with technology and helping others solve their IT issues.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this role. Emphasise your experience with help desk support, hardware maintenance, and any relevant IT skills that match what we’re looking for.
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clear communication, so make sure to get to the point while still showcasing your skills and experiences that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DEICHMANN
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of hardware and software, especially the systems mentioned in the job description like Windows, iOS, and Android. Be ready to discuss your experience with IT support and any troubleshooting you've done, whether for friends or family.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled tech issues in the past. Think about specific problems you've solved and how you approached them. This will demonstrate your analytical skills and ability to make informed decisions under pressure.
✨Communicate Clearly
Since you'll be providing help desk support, effective communication is key. Practice explaining technical concepts in simple terms. During the interview, focus on being clear and concise in your responses, showcasing your verbal and written communication skills.
✨Demonstrate Your Passion for IT
Let your enthusiasm for technology shine through! Talk about any personal projects, interests, or ongoing learning in the IT field. This will show that you're genuinely interested in the role and eager to grow within the profession.
