At a Glance
- Tasks: Lead the team, deliver exceptional customer service, and support store management.
- Company: Join Deichmann, a dynamic retail brand with a focus on growth.
- Benefits: Earn up to £13.71 per hour plus sales commission and career development opportunities.
- Why this job: Be part of a fast-paced environment where your energy and passion make a difference.
- Qualifications: Previous retail experience and supervisory skills are preferred.
- Other info: Flexible hours and the chance to work across multiple stores.
The predicted salary is between 13 - 14 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.
At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores.
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
- Lead and supervise the store team in the absence of the Store Manager.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- Able to take direction from management regarding additional tasks and duties.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday).
- The ability to travel to all stores listed above.
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply.
Retail Shop Supervisor (Part time) in Croydon employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Shop Supervisor (Part time) in Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership skills! As a Retail Cover Supervisor, you'll need to lead a team. Think about times when you've taken charge or helped others succeed. Highlight these moments to demonstrate your capability to manage and motivate a team.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Deichmann. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of our team!
We think you need these skills to ace Retail Shop Supervisor (Part time) in Croydon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV: Make sure your CV highlights your previous retail experience and any supervisory roles you've held. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Specific in Your Cover Letter: In your cover letter, mention specific examples of how you've provided excellent customer service or led a team. We want to know how you can contribute to our store's success!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Make sure you brush up on Deichmann's products and services before the interview. Familiarise yourself with their latest offerings and any promotions they might have. This shows your enthusiasm and helps you answer questions about product knowledge confidently.
✨Showcase Your Leadership Skills
As a Retail Cover Supervisor, you'll need to lead a team. Prepare examples from your previous experience where you've successfully managed or motivated a team. Highlight how you handled challenges and supported your colleagues to achieve targets.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Think of specific instances where you went above and beyond for a customer. Deichmann values exceptional service, so demonstrating your commitment to this will set you apart.
✨Flexibility and Team Spirit
Since the role requires covering different stores, emphasise your flexibility and willingness to adapt. Share experiences that showcase your ability to work under pressure and how you support your team during busy times.