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For Companies At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand with a passion for footwear.
- Benefits: Earn up to £13.71 per hour plus sales commission and enjoy flexible hours.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a positive attitude.
- Other info: Flexible 30-hour work week with opportunities for growth.
Overview
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Bromley store. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. This is a part time, permanent position and you will be contracted to work 30 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI\’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday – Sunday).
Salary/Pay: up to £13.71 per hour + non contractual, hourly sales commission.
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Bromley - Retail Supervisor (30 hrs) employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bromley - Retail Supervisor (30 hrs)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your leadership skills! As a Retail Supervisor, you'll need to lead a team. Think about times when you've motivated or coached others, and be prepared to discuss how you can bring that energy to Deichmann's Bromley store.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and submit your application there. It’s a straightforward process, and we’re excited to see your enthusiasm for the role!
We think you need these skills to ace Bromley - Retail Supervisor (30 hrs)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight your previous retail and supervisory experience. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those relevant skills!
Be Customer-Focused: Since customer service is key in this role, share examples of how you've provided exceptional service in the past. We want to know how you handle queries and complaints like a pro!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Make sure you brush up on Deichmann's products and services. Familiarise yourself with their latest collections and any promotions they might have. This will show your enthusiasm and help you answer questions about product knowledge during the interview.
✨Show Your Leadership Skills
Since the role involves supervising a team, be ready to share examples of how you've successfully led a team in the past. Think of specific situations where you motivated others or resolved conflicts. This will demonstrate your capability to lead effectively.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Have a few stories ready that highlight your ability to handle difficult customers or exceed their expectations. This will showcase your commitment to providing an exceptional shopping experience.
✨Stay Calm Under Pressure
Retail can get hectic, so think of examples where you've managed stress or worked efficiently in a fast-paced environment. Highlighting your ability to stay composed will reassure them that you're the right fit for the role.
