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- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retailer with a passion for footwear.
- Benefits: Earn up to £13.41 per hour plus sales commission and career growth opportunities.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a positive attitude.
- Other info: Flexible 30-hour work week with a supportive team culture.
The predicted salary is between 13 - 14 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Aberdeen store. You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 30 hours per week.
Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast–paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
Salary / Pay: up to £13.41 per hour + non contractual, hourly sales commission.
Retail Supervisor (30 hrs) in Aberdeen employer: DEICHMANN
Contact Detail:
DEICHMANN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (30 hrs) in Aberdeen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your leadership skills! As a Retail Supervisor, you'll need to lead a team. Think about times when you've motivated or coached others. Bring those examples to the table to demonstrate your ability to inspire and support your future colleagues.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us at Deichmann. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of our team!
We think you need these skills to ace Retail Supervisor (30 hrs) in Aberdeen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight your previous retail and supervisory experience. We’re looking for candidates who can lead a team and provide exceptional customer service, so connect your past roles to what we’re after!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Retail Supervisor position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity.
How to prepare for a job interview at DEICHMANN
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Deichmann’s products and values. Brush up on their latest collections and any promotions they might have. This shows your enthusiasm and helps you connect with the interviewer.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or coached team members. Highlight how you handled challenges and supported your colleagues in achieving targets.
✨Customer Service is Key
Deichmann values exceptional customer service, so be ready to discuss how you’ve gone above and beyond for customers in previous roles. Think of specific instances where you resolved complaints or enhanced the shopping experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing a busy shop floor. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.