Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a leading footwear retailer with a vibrant team culture.
- Benefits: Earn up to £13.41 per hour plus sales commission and enjoy career growth.
- Other info: Flexible part-time role with opportunities to develop your retail career.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Barnstaple store. You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 20 hours per week. Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously. Key activities: * Lead and supervise the store team in the absence of the Store Manager. * Open & close the store, including cashing up and completion of associated administrative duties. * Offer excellent levels of customer service and have a strong product knowledge. * Lead by example, by recommending and promoting complimentary products with each sale. * Assisting management in leading the team, to achieve store sales targets and KPI’s. * Support team members as and when required. * Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer. * Process stock deliveries and store transfers. * Deal with customer queries and complaints. Personal characteristics: * Able to take direction from management regarding additional tasks and duties. * Previous supervisory experience including cashing up and banking. * Self-motivated, with a positive, can do attitude. * Ability to supervise, motivate, coach and work with a team. * Strong interpersonal and communication skills. * Willingness to approach and serve all customers. * The drive to exceed monthly performance targets. * Methodical approach to completing daily tasks – including stock SKU management. * High levels of attention to detail. * The ability to work both individually and as part of a diverse team. * The commitment to work 20 hours per week and the flexibility to work any day (Monday – Sunday). If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you
Retail Supervisor employer: Deichmann Shoes UK
Contact Detail:
Deichmann Shoes UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to demonstrate your ability to handle customer queries and complaints. Think of examples from your past experience where you've gone above and beyond for a customer, and be ready to share those stories.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated and coached a team in previous roles. Highlight any specific achievements or targets you've helped your team reach, as this will show you're ready to step up as a supervisor.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on your application status and any upcoming opportunities at Deichmann.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Deichmann and how you can contribute to creating an exceptional shopping experience.
Highlight Relevant Experience: Make sure to showcase any previous retail or supervisory experience in your application. We’re looking for candidates who can lead a team and handle the fast-paced environment, so don’t hold back on sharing your achievements!
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application accordingly. Use keywords from the description to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deichmann Shoes UK
✨Know Your Stuff
Before the interview, make sure you’re familiar with Deichmann’s products and services. Brush up on your product knowledge so you can confidently discuss how you would promote complementary items and enhance customer experience.
✨Show Your Leadership Skills
Be ready to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated your colleagues or resolved conflicts, as this will demonstrate your ability to supervise effectively.
✨Customer Service is Key
Prepare to talk about your approach to exceptional customer service. Have a few anecdotes ready that showcase your ability to handle customer queries and complaints, as well as how you’ve gone above and beyond to ensure customer satisfaction.
✨Stay Calm Under Pressure
Retail can be hectic, so think of examples where you’ve managed stress or worked efficiently during busy times. Highlight your methodical approach to tasks and how you maintain attention to detail even when things get busy.