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- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a leading footwear retailer with a vibrant team culture.
- Benefits: Earn up to £13.41 per hour plus sales commission and career growth opportunities.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
- Other info: Flexible part-time role with 30 hours per week and diverse team collaboration.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Manchester store.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
You will be offered a competitive hourly rate of up to £13.41 per hour + non contractual, hourly sales commission.
At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a part time, permanent position and you will be contracted to work 30 hours per week.
Ideal candidate:
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
* Lead and supervise the store team in the absence of the Store Manager.
* Open & close the store, including cashing up and completion of associated administrative duties.
* Offer excellent levels of customer service and have a strong product knowledge.
* Lead by example, by recommending and promoting complimentary products with each sale.
* Assisting management in leading the team, to achieve store sales targets and KPI’s.
* Support team members as and when required.
* Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
* Process stock deliveries and store transfers.
* Deal with customer queries and complaints.
Personal characteristics:
* Able to take direction from management regarding additional tasks and duties.
* Previous supervisory experience including cashing up and banking.
* Self-motivated, with a positive, can do attitude.
* Ability to supervise, motivate, coach and work with a team.
* Strong interpersonal and communication skills.
* Willingness to approach and serve all customers.
* The drive to exceed monthly performance targets.
* Methodical approach to completing daily tasks – including stock SKU management.
* High levels of attention to detail.
* The ability to work both individually and as part of a diverse team.
* The commitment to work 30 hours per week and the flexibility to work any day (Monday – Sunday).
*
If you would like to join the team at Deichmann UK a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you
Retail Supervisor employer: Deichmann Shoes UK
Contact Detail:
Deichmann Shoes UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail supervisors and rehearse your responses. Focus on your previous experiences, especially those where you led a team or handled customer complaints. We want you to shine!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and showing that you can represent Deichmann well is key. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Remember, we’re all about making connections!
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. This will help you understand what Deichmann is looking for in a Retail Supervisor and tailor your application accordingly.
Show Your Passion for Retail: In your written application, let your enthusiasm shine through! Share your passion for providing exceptional customer service and how your previous retail experience has prepared you for this role. We want to see that energy!
Highlight Your Leadership Skills: Since this role involves supervising a team, be sure to mention any previous supervisory experience you have. Talk about how you've motivated and supported your team in the past, as this will show us you're ready to take on the challenge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deichmann Shoes UK
✨Know Your Stuff
Before the interview, make sure you brush up on Deichmann's products and services. Familiarise yourself with their latest collections and any promotions they might be running. This will show your enthusiasm and help you answer questions about customer service and product knowledge.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated or managed a team. Think about times when you resolved conflicts or helped a colleague improve their performance – these stories will highlight your supervisory skills.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you would handle various customer scenarios. Think of specific instances where you provided exceptional service or dealt with difficult customers. This will showcase your ability to maintain a positive attitude and deliver great customer experiences, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, store goals, or opportunities for growth within Deichmann. This shows your genuine interest in the position and helps you determine if it's the right fit for you.