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- Tasks: Lead and support retail teams while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail brand with growth opportunities.
- Benefits: Earn up to £13.71 per hour plus sales commission and career development.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience preferred; must have a positive attitude.
- Other info: Full-time role with flexible hours across multiple locations.
The predicted salary is between 11 - 14 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.
At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a full time, permanent position and you will be contracted to work 40 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores.
Ideal candidate: If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close stores, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention.
- The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday).
- The ability to travel to all stores listed above.
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you.
Retail Cover Supervisor employer: Deichmann Shoes UK
Contact Detail:
Deichmann Shoes UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail roles and rehearse your responses. Focus on your previous experience, especially any supervisory roles, and how you can bring that energy and passion to Deichmann.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. First impressions count, and showing that you can present yourself well is key in a customer-facing role like this.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Retail Cover Supervisor position.
We think you need these skills to ace Retail Cover Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight any previous supervisory experience you have. We love seeing how your past roles have prepared you for this position, so don’t hold back on those relevant skills!
Be Customer-Focused: Since customer service is key in this role, share examples of how you've provided exceptional service in the past. We want to know how you handle queries and complaints with a positive attitude!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at Deichmann.
How to prepare for a job interview at Deichmann Shoes UK
✨Know the Company Inside Out
Before your interview, take some time to research Deichmann. Understand their values, products, and what makes them stand out in the retail industry. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Retail Cover Supervisor, you'll need to lead a team. Prepare examples from your previous experience where you've successfully supervised or motivated a team. Highlight how you handled challenges and supported your colleagues to achieve targets.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Be ready to discuss specific instances where you provided exceptional service or resolved customer complaints effectively. This will illustrate your ability to maintain high standards even under pressure.
✨Prepare for Practical Scenarios
Expect situational questions that may involve cashing up or dealing with stock deliveries. Think through how you would handle these tasks and be prepared to discuss your methodical approach to daily operations and team management.
