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- Tasks: Lead and support the store team while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail company with a focus on growth.
- Benefits: Earn up to £13.71 per hour plus sales commission and career development opportunities.
- Why this job: Be part of a fast-paced environment where your leadership can shine.
- Qualifications: Previous retail and supervisory experience preferred; must have a positive attitude.
- Other info: Full-time role with flexibility to work across multiple locations.
The predicted salary is between 11 - 14 £ per hour.
Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Croydon store.
As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston.
You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.
At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers.
In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career.
This is a full time, permanent position and you will be contracted to work 40 hours per week.
Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores.
Ideal candidate:
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you!
You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close stores, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention.
- The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday).
- The ability to travel to all stores listed above.
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you.
Retail Cover Supervisor in Croydon employer: Deichmann Shoes UK
Contact Detail:
Deichmann Shoes UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Cover Supervisor in Croydon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Retail Cover Supervisor, you'll be leading a team and dealing with customers. Think of examples from your past experiences where you've gone above and beyond for a customer, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated and supported a team in previous roles. Highlight any experience you have in supervising or training others, as this is key for the role at Deichmann.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join us. Head over to our careers page and submit your application directly. It shows initiative and helps us keep track of your application better!
We think you need these skills to ace Retail Cover Supervisor in Croydon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for any job, but that you’re genuinely excited about the opportunity to be a Retail Cover Supervisor with us.
Tailor Your CV: Make sure your CV highlights your previous retail experience and supervisory skills. We love seeing how your past roles have prepared you for this position, so don’t hold back on those relevant details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deichmann Shoes UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Retail Cover Supervisor. Familiarise yourself with Deichmann's values and how they prioritise customer service. This will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your previous experience where you've successfully motivated or coached a team. Highlight any situations where you’ve handled challenges calmly under pressure, as this is crucial in a fast-paced retail environment.
✨Demonstrate Your Customer Service Passion
Deichmann values exceptional customer service, so be ready to discuss your approach to providing a great shopping experience. Think of specific instances where you went above and beyond for a customer, and how that aligns with the company's commitment to service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store culture, and growth opportunities within Deichmann. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
