At a Glance
- Tasks: Lead and support the store team while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail company with a focus on growth and development.
- Benefits: Earn up to £13.91 per hour plus sales commission and enjoy flexible hours.
- Other info: Opportunities for career growth and development in a supportive team.
- Why this job: Be part of a fast-paced environment where your leadership can shine and make a difference.
- Qualifications: Previous retail and supervisory experience preferred; must have a positive attitude.
The predicted salary is between 27000 - 29000 £ per year.
Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann.com including the advert reference.
Job reference: 000070-2026-037826
Full time/Part time: 30 hour contracts available
Location: 22 Central Arcade, Wolverhampton, WV1 3ET
Start date: Immediately
Purpose
Deichmann are seeking an enthusiastic and passionate Retail Cover Supervisor to join the team in our Wolverhampton store. As a Retail Cover Supervisor you will also support other stores as required. These stores are Wolverhampton, Walsall, West Bromwich & Mery Hill. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. At Deichmann, our Cover Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 30 hours per week. Candidates with a full UK driving licence are preferred - due to the need to cover & support other stores.
Ideal candidate
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close stores, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
- The ability to travel to all stores listed above.
Salary/Pay: up to £13.91 per hour + non contractual, hourly sales commission.
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!
Retail Cover Supervisor (30 hrs) in Wolverhampton employer: Deichmann SE
Deichmann is an exceptional employer that values its employees by offering competitive pay, including hourly sales commission, and a supportive work culture that fosters personal and professional growth. Located in the vibrant city of Wolverhampton, our Retail Cover Supervisors enjoy the opportunity to lead teams across multiple stores while delivering outstanding customer service, all within a dynamic retail environment that encourages development and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Cover Supervisor (30 hrs) in Wolverhampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of Retail Cover Supervisor. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the recruitment team can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Retail Cover Supervisor (30 hrs) in Wolverhampton
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any supervisory roles you've had. We love seeing how your past experiences can contribute to our store's success!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deichmann SE
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Retail Cover Supervisor role. Familiarise yourself with the key activities and personal characteristics mentioned in the job description. This will help you demonstrate how your experience aligns with what Deichmann is looking for.
✨Showcase Your Customer Service Skills
As a Retail Cover Supervisor, exceptional customer service is crucial. Prepare examples from your previous roles where you went above and beyond for customers. This will highlight your positive attitude and ability to handle queries and complaints effectively.
✨Demonstrate Leadership Experience
Since you'll be leading a team in the absence of the Store Manager, be ready to discuss your supervisory experience. Share specific instances where you motivated or coached team members, and how you contributed to achieving sales targets and KPIs.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think about situations you've faced in retail before, and how you handled them. This will show your methodical approach and ability to remain calm in a fast-paced environment.
