At a Glance
- Tasks: Lead and inspire the store team while delivering top-notch customer service.
- Company: Join Deichmann, a vibrant retail brand with a passion for footwear.
- Benefits: Earn up to £13.91 per hour plus sales commission and flexible hours.
- Other info: 30-hour contract with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real impact in retail.
- Qualifications: Previous supervisory experience and a positive, can-do attitude required.
The predicted salary is between 13 - 14 € per hour.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Braehead store. This is a part‑time, permanent position with a 30 hour contract. The role requires working immediately from the listed location.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and maintain strong product knowledge.
- Recommend and promote complementary products with each sale.
- Assist management in achieving store sales targets and KPIs.
- Support team members as required.
- Ensure the store is merchandised correctly and product displays are refreshed and inviting.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Key Personal Characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated with a positive, can-do attitude.
- Ability to supervise, motivate, coach, and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to daily tasks, including stock SKU management.
- High levels of attention to detail.
- Capable of working both individually and as part of a diverse team.
- Commitment to work 30 hours per week and flexible to any day of the week (Monday-Sunday).
Compensation
Up to £13.91 per hour plus non-contractual, hourly sales commission.
Employment Details
- Full time/Part time: 30 hour contracts available
- Location: 2 Braehead Shopping Centre, Kings Inch Road, Glasgow G51 4BP
- Start date: Immediately
Retail Supervisor (30 hrs) employer: Deichmann SE
Deichmann is an excellent employer that values its team members and fosters a supportive work culture in the vibrant Braehead Shopping Centre. With flexible part-time contracts, competitive pay, and opportunities for personal growth, employees are encouraged to develop their skills while delivering exceptional customer service. Join us to be part of a dynamic team that thrives on collaboration and success, making every day rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (30 hrs)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Retail Supervisor role. Highlight your supervisory skills and customer service experience to really stand out.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Deichmann well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (30 hrs)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for retail shine through! We want to see that you're excited about the role and ready to lead a team. A bit of personality goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience, especially any supervisory roles you've had before. We love seeing how your skills match what we're looking for, so don’t hold back on those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Retail Supervisor position. Share specific examples of how you've excelled in customer service or led a team in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role right away. Don’t miss out!
How to prepare for a job interview at Deichmann SE
✨Know the Role Inside Out
Before your interview, make sure you understand the Retail Supervisor role thoroughly. Familiarise yourself with the responsibilities like supervising the team, cashing up, and maintaining product knowledge. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since customer service is key for this role, prepare examples of how you've provided excellent service in the past. Think about times when you dealt with customer queries or complaints effectively. This will demonstrate your ability to handle similar situations at Deichmann.
✨Highlight Your Leadership Experience
As a Retail Supervisor, you'll need to lead and motivate a team. Be ready to discuss your previous supervisory experience, focusing on how you’ve coached team members and contributed to achieving sales targets. This will show that you have the skills to take charge when the Store Manager is absent.
✨Prepare Questions for Them
Interviews are a two-way street, so think of some insightful questions to ask about the store's culture, team dynamics, or sales targets. This not only shows your interest but also helps you gauge if the company is the right fit for you.
