At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand in the heart of Redditch.
- Benefits: Earn up to £13.91 per hour plus sales commission and enjoy flexible hours.
- Other info: Flexible 16-hour contract with opportunities for growth and development.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail or supervisory experience and a passion for customer service.
The predicted salary is between 29000 - 29000 € per year.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Redditch store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non‑contractual hourly sales commission. This is a part‑time, permanent position and you will be contracted to work 16 hours per week.
Ideal Candidate
- Energy, drive and passion to work in a fast‑paced, customer‑facing, retail environment.
- Positive attitude towards providing exceptional customer service.
- Ability to lead a team and work calmly under pressure.
- Previous retail experience, ideally as a supervisor.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Qualifications
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can‑do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
Salary & Pay
Up to £13.91 per hour plus non‑contractual hourly sales commission.
Retail Supervisor (16 hrs) in Redditch employer: Deichmann SE
Deichmann is an excellent employer for those seeking a rewarding role in retail, offering a competitive hourly rate and the opportunity to earn additional sales commission. Our supportive work culture fosters teamwork and personal growth, ensuring that every Retail Supervisor can thrive in a dynamic environment while delivering exceptional customer service. Located in the bustling Kingfisher Shopping Centre in Redditch, employees benefit from a vibrant shopping atmosphere and the chance to make a real impact on customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (16 hrs) in Redditch
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of Retail Supervisor. Highlight your leadership skills and customer service prowess!
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (16 hrs) in Redditch
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience. We love seeing how your previous roles have prepared you for this position, especially any supervisory experience you've had!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Before the interview, make sure you brush up on Deichmann's products and services. Familiarise yourself with their customer service approach and any recent promotions. This will show your enthusiasm and help you answer questions confidently.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated or coached team members. Highlight how you handled challenges and supported your colleagues in achieving targets.
✨Customer Service is Key
Be ready to discuss your approach to exceptional customer service. Think of specific instances where you went above and beyond for a customer. This will demonstrate your commitment to providing a great shopping experience, which is crucial for this role.
✨Stay Calm Under Pressure
Retail can be hectic, so prepare to talk about how you manage stress and maintain composure during busy times. Share strategies you use to stay organised and ensure that tasks are completed efficiently, even when things get hectic.
