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- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand with growth opportunities.
- Benefits: Earn up to £13.91 per hour plus sales commission.
- Other info: Flexible 16-hour contract with potential for career advancement.
- Why this job: Be part of a fast-paced environment and make a real impact.
- Qualifications: Previous retail and supervisory experience preferred.
The predicted salary is between 29000 - 29000 £ per year.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Rotherham store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non-contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. In return for your hard work you will be offered fantastic opportunities for growth and development in your retail career. This is a part-time, permanent position and you will be contracted to work 16 hours per week.
Ideal Candidate
- If you have energy, drive, and passion to work in a fast-paced, customer-facing retail environment, this is the role for you!
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
- You will have previous retail experience and ideally have worked as a supervisor previously.
Key Activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal Characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can-do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
Salary / Pay
Up to £13.91 per hour plus non-contractual, hourly sales commission.
Retail Supervisor (16 hrs) in Rawmarsh employer: Deichmann SE
Contact Detail:
Deichmann SE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (16 hrs) in Rawmarsh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of a Retail Supervisor. Highlight your leadership skills and customer service prowess!
✨Tip Number 3
Dress to impress! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (16 hrs) in Rawmarsh
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any supervisory roles you've had. We love seeing how your past experiences can contribute to our store's success!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Deichmann’s products and services. Brush up on your knowledge of footwear trends and customer service best practices. This will show that you’re genuinely interested in the role and ready to hit the ground running.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated or managed a team. Think about times when you’ve resolved conflicts or helped a colleague improve their performance – these stories will highlight your leadership abilities.
✨Customer Service is Key
Deichmann values exceptional customer service, so be ready to discuss how you would handle various customer scenarios. Think of specific instances where you’ve gone above and beyond for a customer, and be prepared to share those experiences during the interview.
✨Be Ready for Practical Questions
Expect questions that assess your ability to work under pressure and manage store operations. Practice answering situational questions, like how you would deal with a difficult customer or how you’d ensure the store meets its sales targets. This will help you demonstrate your problem-solving skills and calm demeanour.