At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and manage daily operations.
- Company: Join Deichmann, a leading retail brand with a focus on teamwork and growth.
- Benefits: Earn up to £13.91 per hour plus sales commission and enjoy career advancement opportunities.
- Other info: Flexible 25-hour contract with opportunities to work any day of the week.
- Why this job: Be part of a dynamic team and make a real impact in a vibrant retail environment.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
The predicted salary is between 13 - 14 £ per hour.
Peterborough, Serpentine Green – Retail Supervisor (25 hrs)
Full time/Part time: 25 hour contract available
Location: Serpentine Green, Hargate Way, Hampton, Peterborough, PE7 8BE
Start date: Immediately
Deichmann seeks an enthusiastic Retail Supervisor to join our Serpentine Green store. The position offers a competitive hourly rate of up to £13.91 per hour plus non‑contractual hourly sales commission. Retail Supervisors support the store management team and deliver an exceptional shopping experience to our customers. This part‑time, permanent role is contracted to 25 hours per week and offers opportunities for career growth.
Key Activities- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have strong product knowledge.
- Lead by example, recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can‑do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- Ability to work both individually and as part of a diverse team.
- The commitment to work 25 hours per week and the flexibility to work any day (Monday-Sunday).
Salary/Pay: up to £13.91 per hour + non‑contractual hourly sales commission.
Retail Supervisor (25 hrs) in Peterborough employer: Deichmann SE
Deichmann is an exceptional employer that values its team members and fosters a supportive work culture at our Serpentine Green store in Peterborough. With competitive pay, opportunities for career advancement, and a focus on delivering outstanding customer service, we empower our Retail Supervisors to lead and inspire their teams while enjoying a flexible work schedule. Join us to be part of a dynamic environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (25 hrs) in Peterborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Retail Supervisor role. Highlight your leadership skills and customer service experience to really stand out.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (25 hrs) in Peterborough
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for retail shine through! We want to see that you're excited about the role and ready to bring your positive attitude to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your supervisory skills and any customer service achievements. We love seeing how you can lead a team and deliver great shopping experiences!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the Retail Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Deichmann SE
✨Know the Role Inside Out
Before your interview, make sure you understand the key activities of a Retail Supervisor. Familiarise yourself with the responsibilities like leading the team, managing stock deliveries, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully supervised or coached others. Highlight how you handled challenges and supported your team to achieve targets, as this will demonstrate your capability for the role.
✨Demonstrate Customer Service Excellence
Customer service is key in retail, so be ready to discuss how you've gone above and beyond for customers in previous roles. Think of specific instances where you resolved complaints or enhanced the shopping experience. This will show that you align with the company's commitment to exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's sales targets, team dynamics, or opportunities for career growth. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
