At a Glance
- Tasks: Lead and inspire the store team while delivering exceptional customer service.
- Company: Join Deichmann, a dynamic retail brand with a passion for customer experience.
- Benefits: Earn up to £13.91 per hour plus sales commission and enjoy career growth opportunities.
- Other info: Flexible 30-hour contract with a supportive team and vibrant work culture.
- Why this job: Be part of a fast-paced environment where your leadership can shine and make a difference.
- Qualifications: Previous retail and supervisory experience with a positive, can-do attitude.
The predicted salary is between 29000 - 29000 £ per year.
Position Details
Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann.com including the advert reference.
Location: 147 Level 1, South Mall Westfield Derby, DE1 2PG
Start date: Immediately
Purpose
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Derby store. You will be offered a competitive hourly rate of up to £13.91 per hour + non contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 30 hours per week.
Ideal Candidate
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast‑paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key Activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal Characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
Salary / Pay
Up to £13.91 per hour + non contractual, hourly sales commission.
Closing Information
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, please click apply. We’d love to hear from you!
Part-Time Retail Supervisor — Lead & Inspire Store Team employer: Deichmann SE
Deichmann is an exceptional employer that values its team members and fosters a supportive work culture in the heart of Derby. As a Retail Supervisor, you will enjoy competitive pay, flexible hours, and ample opportunities for personal and professional growth within a dynamic retail environment. Join us to lead a passionate team and make a meaningful impact on our customers' shopping experience while benefiting from a collaborative atmosphere that encourages development and success.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Retail Supervisor — Lead & Inspire Store Team
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll need to lead by example. Think of scenarios where you can demonstrate your ability to handle customer queries and complaints effectively. Role-playing with a friend can really help you nail this down.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated and coached a team in the past. Whether it’s through boosting sales or improving team morale, having concrete examples will make you stand out as a candidate who can inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and serious about joining the Deichmann team. So, get that application in and let’s get you started on this exciting journey!
We think you need these skills to ace Part-Time Retail Supervisor — Lead & Inspire Store Team
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re genuinely excited about the role and ready to lead a team. Share any relevant experiences that highlight your passion for customer service.
Tailor Your CV:Make sure your CV is tailored to the Retail Supervisor position. Highlight your previous supervisory experience and any achievements in retail. We love seeing how you've made a difference in past roles, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click apply and follow the prompts!
How to prepare for a job interview at Deichmann SE
✨Know the Company
Before your interview, take some time to research Deichmann. Understand their values, products, and what makes them stand out in the retail industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated or managed a team. Highlight how you handled challenges and supported your colleagues, as this will demonstrate your capability to lead effectively.
✨Customer Service is Key
Deichmann places a strong emphasis on exceptional customer service. Be ready to discuss your approach to handling customer queries and complaints. Share specific instances where you went above and beyond to ensure a positive shopping experience for customers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the store's culture, team dynamics, or growth opportunities within the company. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
