At a Glance
- Tasks: Lead and motivate teams across multiple stores to deliver exceptional customer service.
- Company: Join Deichmann, a fast-paced retail company with growth opportunities.
- Benefits: Competitive salary of £31,500, career progression, and training provided.
- Other info: Flexible travel required; dynamic work environment with potential for promotion.
- Why this job: Fast track your retail career and gain valuable management experience.
- Qualifications: Previous retail management or supervisory experience is essential.
Here are the full details of the position you have selected. If you have any questions or need any assistance before applying below, please email our Recruitment team on careers@deichmann.com including the advert reference.
Location: 11-13, the Killingworth Centre, Killingworth, Newcastle upon Tyne NE12 6YT
Start date: Immediately
Purpose: This is a full time, permanent position, paying £31,500 per annum.
What is a Cover Manager? Our Cover Managers are our fast track, high potential managerial talent! After initial training, Cover Managers build their understanding of how Deichmann stores operate, by providing managerial cover across a cluster of stores. For this particular role the stores you will cover/support after training include: Newcastle, Killingworth, Gateshead, Sunderland, Hartlepool, Middlesbrough and additional stores considered to be within a reasonable commuting distance. It is therefore essential that you can travel within a defined geographical area. On successful completion of training, Cover Managers are in an ideal position to be given the opportunity for promotion to Store Manager.
Ideal candidate: Our ideal Cover Managers are likely to have previous experience at supervisor/management level within a retail store. If you are looking to progress your retail career into store management roles and beyond, it is the ideal opportunity. You must be fully flexible in terms of travel as you could be working in a number of different stores. You will have previous experience of working at management or supervisory level, in retail or a related sector.
Key activities:
- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing/drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendations for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Delivery of all KPI’s, meeting all company standards
- Recruitment and training of the team
Personal characteristics:
- A hands-on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can-do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast-paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Able to numerate
- Attention to detail
- Good communicator
- Be methodical, organised and have a structured approach to work
- Spatial awareness
- Be fully flexible across the week
At Deichmann we can offer you the opportunity to develop and progress your career within a fast-paced, secure company, in return for which we want you to strive to be the best retailer you can and deliver fantastic customer service through your team. By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation at interview stage.
Cover Store Manager in Newcastle upon Tyne employer: Deichmann SE
Deichmann is an excellent employer for those seeking a rewarding role in retail, particularly as a Retail Supervisor in our vibrant West Bromwich store. We offer competitive pay, flexible hours, and a supportive work culture that prioritises employee growth and development, ensuring you have the tools to succeed and thrive in your career. Join us to be part of a dynamic team where your contributions are valued and recognised, all while delivering exceptional service to our customers.
