At a Glance
- Tasks: Lead the store team, deliver excellent customer service, and achieve sales targets.
- Company: Join Deichmann, a vibrant retail brand with a focus on teamwork.
- Benefits: Earn up to £14.21 per hour plus commission, with flexible hours.
- Other info: Flexible 16-hour contracts available, perfect for students!
- Why this job: Be part of a dynamic team and enhance your leadership skills in retail.
- Qualifications: Previous supervisory experience and a positive, can-do attitude required.
The predicted salary is between 29500 - 29500 £ per year.
Location: 76 North End, Croydon CR0 1UG
Full time/Part time: 16 hour contracts available
Start date: Immediately
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Croydon store. You will be offered a competitive hourly rate of up to £14.21 per hour plus non-contractual hourly sales commission. This is a part time, permanent position contracted to 16 hours per week.
Responsibilities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and maintain strong product knowledge.
- Lead by example by recommending and promoting complementary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to customers.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Qualifications and Personal Characteristics:
- Previous supervisory experience including cashing up and banking.
- Self-motivated with a positive, can-do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks, including stock SKU management.
- High levels of attention to detail.
- Ability to work both individually and as part of a diverse team.
- Commitment to work 16 hours per week with the flexibility to work any day (Monday–Sunday).
Salary and Benefits:
Salary: up to £14.21 per hour plus non-contractual hourly sales commission.
Application:
If you would like to join the Deichmann UK team as a Retail Supervisor and meet the job requirements, please email the Recruitment team including the advert reference. For any questions or assistance before applying, please contact.
Retail Supervisor (16 hrs) in London employer: Deichmann SE
Deichmann is an excellent employer that values its team members and fosters a supportive work culture in the heart of Croydon. With competitive pay, flexible hours, and opportunities for personal growth, employees are encouraged to develop their skills while delivering exceptional customer service. Join us to be part of a dynamic team that prioritises both employee satisfaction and customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (16 hrs) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your customer service skills! As a Retail Supervisor, you'll be leading by example. Think of scenarios where you can demonstrate excellent customer service and how you'd handle complaints. Role-playing with a friend can really help you nail this down.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or handled a tough situation in the past. We want to see that you can inspire others and keep the store running smoothly, even when the Store Manager is away.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows that you’re tech-savvy and keen to join the Deichmann family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Supervisor (16 hrs) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you're genuinely excited about the role and ready to bring your positive attitude to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience, especially any supervisory roles you've had. We love seeing how your skills match what we're looking for in a Retail Supervisor!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. No need for fluff—just the good stuff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Deichmann family!
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Make sure you brush up on Deichmann's products and services. Familiarise yourself with their bestsellers and any promotions they might have. This will show your enthusiasm and help you answer questions about how you can contribute to the team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead by example. Prepare examples from your past experiences where you've successfully motivated a team or handled a challenging situation. This will demonstrate your capability to support the store management effectively.
✨Customer Service is Key
Be ready to discuss how you would handle customer queries and complaints. Think of specific instances where you've provided excellent customer service. This will highlight your interpersonal skills and commitment to delivering an exceptional shopping experience.
✨Flexibility and Team Spirit
Emphasise your willingness to work flexible hours and your ability to collaborate with a diverse team. Share examples of how you've adapted to different roles or supported colleagues in previous jobs, showcasing your positive attitude and teamwork.
