At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a leading footwear retailer with a vibrant culture.
- Benefits: Earn up to £13.91 per hour plus sales commission and growth opportunities.
- Other info: Flexible 16-hour contract with potential for career advancement.
- Why this job: Kickstart your retail career in a fast-paced environment with real impact.
- Qualifications: Previous retail and supervisory experience with strong communication skills.
The predicted salary is between 29000 - 30000 € per year.
Livingston – Retail Supervisor (16 hrs)
Job reference: 000042-2025-037002
Full time/Part time: 16 hour contract available
Location: 90 Almondvale Place, The Centre, Livingston, EH54 6HR
Start date: Immediately
Purpose
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Livingston store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non-contractual, hourly sales commission. In return for your hard work, you will be offered fantastic opportunities for growth and development within your retail career. This is a part‑time, permanent position and you will be contracted to work 16 hours per week.
Ideal Candidate
- You have energy, drive and passion to work in a fast‑paced, customer‑facing retail environment.
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast‑paced shop floor and the capacity to work calmly under pressure.
- You will have previous retail experience and ideally will have worked as a supervisor previously.
Key Activities
- Lead and supervise the store team in the absence of the store manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal Characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive can‑do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- Commitment to work 16 hours per week and flexibility to work any day (Monday – Sunday).
Salary / Pay
Up to £13.91 per hour plus non-contractual, hourly sales commission.
Additional Information
If you would like to join the team at Deichmann UK as a Retail Supervisor and you meet the job requirements, we’d love to hear from you.
Retail Supervisor (16 hrs) in Livingston employer: Deichmann SE
Deichmann UK is an excellent employer, offering a vibrant work culture that values enthusiasm and passion in the retail environment. With competitive pay, opportunities for personal growth, and a supportive team atmosphere, employees can thrive while delivering exceptional customer service in our Livingston store. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (16 hrs) in Livingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for retail supervisors and rehearse your responses. Focus on your previous experience, especially any leadership roles you've had, and be ready to share specific examples of how you've excelled in customer service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the Retail Supervisor position.
We think you need these skills to ace Retail Supervisor (16 hrs) in Livingston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re not just looking for a job, but that you genuinely care about providing exceptional customer service and leading a team.
Tailor Your CV:Make sure your CV highlights your previous retail experience and any supervisory roles you've held. We love seeing how your skills match up with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of who you are and what you bring to the table.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Before the interview, make sure you brush up on your product knowledge and the company’s values. Being able to discuss Deichmann's products and how they stand out in the retail market will show your enthusiasm and preparedness.
✨Show Off Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully motivated or coached team members. This will demonstrate your ability to take charge and support your colleagues.
✨Customer Service is Key
Be ready to discuss how you handle customer queries and complaints. Think of specific instances where you provided exceptional service or resolved a difficult situation. This will highlight your commitment to customer satisfaction.
✨Stay Calm Under Pressure
Retail can be hectic, so be prepared to talk about how you manage stress and maintain a positive attitude during busy times. Share strategies you use to keep yourself and your team focused and efficient when things get tough.
