At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a leading footwear retailer with a vibrant team culture.
- Benefits: Earn up to £13.91 per hour plus sales commission and career growth opportunities.
- Other info: Flexible 25-hour contract with opportunities to develop your retail career.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
The predicted salary is between 28800 - 28800 € per year.
Here are the full details of the position you have selected. Job reference: 000076-2026-037716. Full time/Part time: 25 hour contracts available. Location: G90 Trinity, Leeds LS1 6EX. Start date: Immediately.
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Leeds store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non contractual hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities to grow and develop within your retail career. This is a part-time, permanent position and you will be contracted to work 25 hours per week.
Ideal candidate
If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you! You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can-do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 25 hours per week and the flexibility to work any day (Monday - Sunday).
Salary/Pay: up to £13.91 per hour + non contractual, hourly sales commission.
Retail Supervisor (25 hrs) in Leeds employer: Deichmann SE
Deichmann is an exceptional employer that values its employees by offering competitive pay, including hourly sales commission, and a supportive work culture that fosters personal and professional growth. As a Retail Supervisor in our Leeds store, you will be part of a dynamic team dedicated to delivering outstanding customer service while enjoying flexible working hours and opportunities for career advancement within the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (25 hrs) in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of Retail Supervisor. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to the recruitment team can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Supervisor (25 hrs) in Leeds
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV:Make sure your CV highlights relevant experience, especially any supervisory roles you've had. We love seeing how your past experiences can contribute to our store's success!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Deichmann.
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Before the interview, make sure you brush up on your product knowledge and customer service skills. Deichmann values exceptional customer experiences, so be ready to discuss how you've provided great service in the past.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Think of examples where you've successfully motivated or coached others. Be prepared to share these stories during your interview to demonstrate your leadership abilities.
✨Be Ready for Scenarios
Expect situational questions that assess how you'd handle specific challenges, like dealing with a difficult customer or managing stock deliveries. Practise your responses to these scenarios to show you're calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the retail environment. This shows that you take the opportunity seriously and understand the importance of presentation in a customer-facing role.
