At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand with growth opportunities.
- Benefits: Earn up to £14.21 per hour plus sales commission and flexible hours.
- Other info: Flexible 30-hour contracts available, perfect for students seeking part-time work.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience with a passion for customer service.
The predicted salary is between 14.21 - 14.21 £ per hour.
Location: 21 Palace Exchange, Enfield EN2 6BP
Start date: Immediately
Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Enfield store. You will be offered a competitive hourly rate of up to £14.21 per hour plus non-contractual hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to be able to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 30 hours per week.
Ideal candidate
- If you have energy, drive and passion to work in a fast paced, customer facing, retail environment, this is the role for you.
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure.
- You will have previous retail experience and ideally will have worked as a supervisor previously.
Key activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assisting management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self-motivated, with a positive, can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday - Sunday).
Salary/Pay
Up to £14.21 per hour plus non-contractual hourly sales commission.
Retail Supervisor (30 hrs) in Enfield employer: Deichmann SE
Deichmann is an excellent employer for those seeking a rewarding retail career in Enfield, offering competitive pay and non-contractual sales commission. Our supportive work culture fosters personal growth and development, ensuring that our Retail Supervisors are equipped to lead their teams effectively while delivering exceptional customer service. With flexible working hours and a commitment to employee well-being, Deichmann stands out as a fantastic place to build your career in retail.
