At a Glance
- Tasks: Lead and motivate a retail team while delivering exceptional customer service.
- Company: Join Deichmann, a fast-paced and secure retail company.
- Benefits: Competitive salary of £30,500, with career development opportunities.
- Other info: Flexible hours and dynamic work environment with growth potential.
- Why this job: Kickstart your management career with first-class training and real impact.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 30500 - 30500 £ per year.
Here at Deichmann we are looking to appoint a Trainee Manager. You will join us on a full-time, permanent basis and in return will receive an initial salary of £30,500 per annum. Initially based in a store in the district, following training you will support and hold stores either on a planned or ad-hoc basis across the surrounding area.
Ideal Candidate
This is an exciting opportunity for a successful and ambitious Team Member or Supervisor looking to progress into store management. You will undergo first-class training and development, including holding stores on a planned and ad-hoc basis with a view to potentially becoming a Cover Manager and eventually a Store Manager. You must be fully flexible with travel and have previous experience in retail or a related sector. You must be able to problem-solve, think on your feet, be a people person, plan and coordinate resources, and be passionate about delivering exceptional customer service.
Key Activities
- Motivate and coach the team to deliver excellent customer service
- Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service
- Resourcing / drafting rotas, working within budget
- Stock management
- Analysing and interpreting sales performance data and reports
- Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights
- Ensure all company standards are implemented and maintained i.e. merchandising, admin
- Support the delivery of KPI’s, meeting all company standards
- Assist in recruitment and training of the team
Personal Characteristics
- A hands-on leader, with experience in retail or a related industry sector
- Have a positive flexible approach with a can-do attitude
- Energy and enthusiasm, with ability to work under pressure, in a demanding fast-paced environment
- Have the confidence and ability to motivate, coach and inspire the team
- Numerate
- Attention to detail
- Good communicator
- Be methodical, organized and have a structured approach to work
- Spatial awareness
- Be fully flexible across the week
At Deichmann we can offer you the opportunity to develop and progress your career within a fast-paced, secure company, and we expect you to strive to be the best retailer you can and deliver fantastic customer service through your team.
By applying for this role you confirm you have the right to work in the UK and will be required to submit the required documentation at interview stage.
