At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand in Bristol.
- Benefits: Earn up to £13.91 per hour plus sales commission and growth opportunities.
- Other info: Flexible 25-hour contract with opportunities for career development.
- Why this job: Be part of a fast-paced environment and make a real impact on customer experiences.
- Qualifications: Previous retail and supervisory experience with strong communication skills.
The predicted salary is between 28800 - 28800 € per year.
Full time/Part time: 25 hour contracts available
Location: 24 Broadmead, Bristol, BS1 3HA
Start date: Immediately
Purpose: Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Bristol store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non‑contractual, hourly sales commission. At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and deliver an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to grow and develop within your retail career. This is a part time, permanent position and you will be contracted to work 25 hours per week.
Ideal Candidate
- If you have energy, drive and passion to work in a fast paced, customer‑facing retail environment, this is the role for you!
- You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast‑paced shop floor and the capacity to work calmly under pressure.
- You will have previous retail experience and ideally will have worked as a supervisor previously.
Key Activities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team, to achieve store sales targets and KPI’s.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal Characteristics
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive can do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 25 hours per week and the flexibility to work any day (Monday – Sunday).
Salary / Pay
Up to £13.91 per hour plus non‑contractual, hourly sales commission.
Retail Supervisor (25 hrs) in Bristol employer: Deichmann SE
Deichmann is an excellent employer that values its employees by offering competitive pay, including hourly sales commission, and a supportive work culture that fosters personal and professional growth. Located in the vibrant city of Bristol, our Retail Supervisors enjoy a dynamic retail environment where they can lead a passionate team and deliver exceptional customer service while developing their careers in a thriving company. With flexible working hours and opportunities for advancement, Deichmann is committed to creating a rewarding workplace for all staff members.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (25 hrs) in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience aligns with the role of a Retail Supervisor. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (25 hrs) in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV:Make sure your CV highlights your previous retail experience and any supervisory roles you've held. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Specific in Your Cover Letter:In your cover letter, mention specific examples of how you've provided excellent customer service or led a team. We want to know how you can contribute to our store's success!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Deichmann’s products and services. Brush up on your knowledge of footwear trends and customer service best practices. This will not only show your enthusiasm but also help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Be prepared to share examples from your previous experience where you successfully motivated or coached team members. Highlight any specific situations where you resolved conflicts or improved team performance.
✨Demonstrate Customer Service Excellence
Deichmann values exceptional customer service, so think of instances where you went above and beyond for a customer. Be ready to discuss how you handle complaints and ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the store's goals or team dynamics. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
