At a Glance
- Tasks: Lead a dynamic retail team and deliver exceptional customer service.
- Company: Join Deichmann, a vibrant retail brand with a passion for footwear.
- Benefits: Earn up to £13.91 per hour plus sales commission and flexible hours.
- Other info: Enjoy a supportive team culture and opportunities for personal growth.
- Why this job: Be part of a fast-paced environment where your leadership makes a difference.
- Qualifications: Previous retail and supervisory experience preferred; strong communication skills essential.
The predicted salary is between 13 - 14 £ per hour.
Location: The Glassworks, SU 3, Cheapside, Barnsley, S70 1GW
Start Date: Immediately
Employment Type: Full time/Part time: 12 hour contracts available
Purpose: Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join the team in our Barnsley store. You will be offered a competitive hourly rate of up to £13.91 per hour plus non contractual hourly sales commission. At Deichmann, Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to customers. This is a part‑time, permanent position and you will be contracted to work 12 hours per week.
Ideal Candidate:
- Energy, drive and passion to work in a fast‑paced, customer‑facing retail environment.
- Positive attitude towards providing exceptional customer service, ability to lead a team, stamina to work on a fast‑paced shop floor and the capacity to work calmly under pressure.
- Previous retail experience and ideally prior supervisory experience.
Key Activities:
- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completing associated administrative duties.
- Offer excellent levels of customer service and maintain strong product knowledge.
- Lead by example, recommending and promoting complementary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as required.
- Ensure the store is correctly merchandised, product displays are refreshed and inviting to customers.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
Personal Characteristics:
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can‑do attitude.
- Ability to supervise, motivate, coach and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- Commitment to work 12 hours per week and flexibility to work any day (Monday‑Sunday).
Salary and Pay: Up to £13.91 per hour plus non contractual hourly sales commission.
Retail Supervisor (12 hrs) in Barnsley employer: Deichmann SE
Deichmann is an excellent employer that values its team members and fosters a supportive work culture in the heart of Barnsley. With competitive pay, including hourly sales commission, and opportunities for personal growth, employees are encouraged to thrive in a dynamic retail environment. The company prioritises exceptional customer service and teamwork, making it a rewarding place for those passionate about retail.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor (12 hrs) in Barnsley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Deichmann. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous retail experience and supervisory skills can benefit the team at Deichmann. Confidence is key!
✨Tip Number 3
Dress the part! When heading to your interview, make sure you look smart and professional. A polished appearance shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Retail Supervisor (12 hrs) in Barnsley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the role and ready to bring your energy to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. We love seeing how your previous roles have prepared you for this position, especially any supervisory experience you've had!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Deichmann SE
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Deichmann’s products and values. Brush up on their latest collections and any promotions they might have. This shows your enthusiasm and helps you connect with the interviewer.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or managed a team. Highlight how you handled challenges and supported your colleagues to achieve targets.
✨Customer Service is Key
Deichmann values exceptional customer service, so be ready to discuss how you’ve gone above and beyond for customers in previous roles. Think of specific instances where you resolved complaints or enhanced the shopping experience.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing stock deliveries. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to stay calm under pressure.
