The Veterinary Medicines Directorate (VMD) is looking for an IT Operations and Service Management Lead to join its IT Operations team. This is a hands-on role focused on reliable day-to-day IT service delivery, incident and service desk operations, and live service support.
You will coordinate incident, request, change and problem handling, use Jira Service Management for ticketing, support end-user devices and Microsoft 365, and work with suppliers and SOC functions to drive service
#J-18808-Ljbffr
Contact Details:
Defra - Department for Environment, Food and Rural Affairs Recruitment Team
