•*Filled Service Manager – Supported Living

Job Description

Service Manager

Location: Darlington

Salary: circa £37, per annum plus benefits

Defour Partnership is proud to be supporting a leading social care organisation in the recruitment of a Service Manager for a specialist residential service supporting adults with physical and / or learning disabilities.

This is a fantastic opportunity for an experienced leader to join a values-driven organisation, delivering outstanding outcomes and maintaining high standards of quality, compliance, and person-centred care.

Why Apply?

✅ Competitive salary and full-time, permanent position

✅ 33 days annual leave (pro-rata) including bank holidays

✅ Health Cash Plan, Cycle to Work Scheme, Employee Assistance Programme

✅ Excellent training, development, and progression opportunities

✅ Values-led, inclusive employer committed to continuous improvement

The Role

As Service Manager, you will :

Lead and manage a team of support staff within a busy residential setting

Ensure compliance with CQC regulations, safeguarding policies, and health & safety standards

Oversee quality assurance, contractual compliance, and service development

Be a visible ambassador for excellence in care and operational leadership

Manage electronic care management and rota systems

What We’re Looking For

• Diploma Level 5 in Leadership & Management (or willingness to achieve)✔ Strong leadership, organisational, and interpersonal skills✔ Proven experience in managing registered services and delivering compliance with regulatory standards✔ Experience in a busy residential setting supporting individuals with complex needs✔ Flexibility to work shift patterns when required

This is a rewarding opportunity for a motivated and compassionate leader to make a meaningful difference in the lives of others.

📩 Apply now or contact Defour Partnership to find out more.