Deputy Head of Operations - Complex Care in Ferryhill
Deputy Head of Operations - Complex Care

Deputy Head of Operations - Complex Care in Ferryhill

Ferryhill Full-Time 55166 - 55166 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead and innovate in delivering exceptional complex care services across the UK.
  • Company: Join SJOG, a charity known for its compassionate and values-driven approach.
  • Benefits: Enjoy 33 days of annual leave, health cash plan, and excellent training opportunities.
  • Other info: Flexible working with travel required; be part of a supportive and dynamic team.
  • Why this job: Make a real difference in the lives of autistic individuals and lead impactful change.
  • Qualifications: Proven operational leader with experience in autism and complex care management.

The predicted salary is between 55166 - 55166 £ per year.

Role: Deputy Head of Complex Care

Location: Hybrid – travel expected nationally

Hours: Full time, Permanent

Salary: £55,166 pa plus excellent benefits

Defour Partnership is proud to partner with SJOG, a Charity with an outstanding reputation and whose values run through the heart of everything they do. We are recruiting for a Deputy Head of Operations – Complex Care, to support the Head of Operations within their specialist Complex Care division.

Are you an inspiring leader with a passion for delivering exceptional, person-centred services? Do you thrive in a values-driven organisation where compassion, respect and hospitality are at the heart of everything you do? Do you have a proven track record of transforming lives of autistic people? If so you may be the person we need to speak to.

We’re looking for a Deputy Head of Operations (Complex Care) to help shape, strengthen and grow our complex care services nationally. Supporting the Head of Operations, you’ll play a pivotal role in ensuring our services not only meet but exceed contractual, regulatory and quality expectations and most importantly, enable the people we support to live meaningful, fulfilled lives.

Key Qualifications

  • An experienced operational leader who is innovative and has a conceptual understanding of autism.
  • Skilled in managing multi-site services and navigating regulatory requirements.
  • Passionate about positive behaviour support, autism, mental health and complex needs.
  • Knowledgeable in RRN standards, PBS competencies and best practice frameworks.
  • Financially astute, confident in budget management and service sustainability.
  • An excellent communicator and relationship-builder.
  • Calm, confident and able to make sound decisions in challenging situations.
  • Values-driven, committed and motivated to make a real difference.

You’ll also be flexible, able to travel, participate in the on-call rota and work occasional unsocial hours when needed.

Benefits and Rewards

  • Annual leave entitlement of 33 days (pro-rata) including bank and public holidays.
  • Employee Assistance Programme.
  • Auto Enrolment Pension Scheme.
  • Health Cash Plan.
  • Bike to Work Scheme.
  • We are an equal opportunities employer.
  • Excellent training and development opportunities.

Deputy Head of Operations - Complex Care in Ferryhill employer: DEFOUR PARTNERSHIP LTD

Defour Partnership, in collaboration with SJOG, offers a rewarding opportunity for the Deputy Head of Operations - Complex Care role, where you can make a significant impact in a values-driven environment. With a strong focus on compassion and respect, employees benefit from a supportive work culture that prioritises personal and professional growth, alongside an impressive annual leave package and comprehensive health benefits. Join us in shaping exceptional care services that empower individuals to lead meaningful lives while enjoying the flexibility of a hybrid working model.
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Contact Detail:

DEFOUR PARTNERSHIP LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Head of Operations - Complex Care in Ferryhill

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to complex care and be ready to discuss how your experience aligns with their mission. Show them you're not just a fit on paper but also in spirit!

✨Tip Number 3

Practice your responses to common interview questions, especially those related to leadership and operational challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Deputy Head of Operations - Complex Care in Ferryhill

Leadership Skills
Operational Management
Understanding of Autism
Multi-Site Service Management
Regulatory Compliance
Positive Behaviour Support (PBS)
Mental Health Awareness
Financial Management
Budget Management
Communication Skills
Relationship Building
Decision-Making Skills
Values-Driven Approach
Flexibility
Crisis Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in complex care and autism. We want to see how your skills align with our values and the specific requirements of the Deputy Head of Operations role.

Showcase Your Leadership Skills: As an inspiring leader, it’s crucial to demonstrate your ability to manage multi-site services and navigate regulatory requirements. Share examples of how you've transformed lives and delivered exceptional, person-centred services in your previous roles.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that directly address the key qualifications listed in the job description. Avoid fluff and focus on what makes you a great fit for us!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!

How to prepare for a job interview at DEFOUR PARTNERSHIP LTD

✨Know Your Stuff

Make sure you understand the key qualifications and responsibilities of the Deputy Head of Operations role. Brush up on your knowledge of autism, positive behaviour support, and the regulatory requirements that come with managing complex care services. This will show that you're not just interested in the job, but that you’re genuinely passionate about making a difference.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led teams or managed multi-site services. Highlight how you’ve navigated challenges and made sound decisions under pressure. This is your chance to demonstrate that you can inspire and motivate others while maintaining a calm and confident approach.

✨Align with Their Values

SJOG places a strong emphasis on compassion, respect, and hospitality. During the interview, make sure to express how your personal values align with theirs. Share stories that illustrate your commitment to person-centred services and how you’ve transformed lives in your previous roles.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about their approach to service delivery, how they measure success, or what challenges they foresee in the future. Asking thoughtful questions shows that you’re engaged and serious about the role, plus it gives you a better understanding of the organisation.

Deputy Head of Operations - Complex Care in Ferryhill
DEFOUR PARTNERSHIP LTD
Location: Ferryhill

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