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- Tasks: Lead and innovate in delivering exceptional complex care services across multiple sites.
- Company: Join SJOG, a charity known for its compassionate and values-driven approach.
- Benefits: Enjoy 33 days of annual leave, health cash plan, and excellent training opportunities.
- Why this job: Make a real difference in the lives of autistic individuals and support meaningful change.
- Qualifications: Proven leadership experience in complex care and a passion for autism and mental health.
- Other info: Flexible working with hybrid travel and on-call responsibilities.
The predicted salary is between 55166 - 55166 £ per year.
Role: Deputy Head of Complex Care
Location: Hybrid travel expected nationally
Hours: Full time, Permanent
Salary: £55,166 pa plus excellent benefits
Defour Partnership is proud to partner with SJOG, a Charity with an outstanding reputation and whose values run through the heart of everything they do. We are recruiting for a Deputy Head of Operations Complex Care, to support the Head of Operations within their specialist Complex Care division.
Are you an inspiring leader with a passion for delivering exceptional, person-centred services? Do you thrive in a values-driven organisation where compassion, respect and hospitality are at the heart of everything you do? Do you have a proven track record of transforming lives of autistic people? If so you may be the person we need to speak to.
We’re looking for a Deputy Head of Operations (Complex Care) to help shape, strengthen and grow our complex care services nationally. Supporting the Head of Operations, you’ll play a pivotal role in ensuring our services not only meet but exceed contractual, regulatory and quality expectations and most importantly, enable the people we support to live meaningful, fulfilled lives.
We’re looking for someone who is:
- An experienced operational leader who is innovative and has a conceptual understanding of autism.
- Skilled in managing multi-site services and navigating regulatory requirements.
- Passionate about positive behaviour support, autism, mental health and complex needs.
- Knowledgeable in RRN standards, PBS competencies and best practice frameworks.
- Financially astute, confident in budget management and service sustainability.
- An excellent communicator and relationship-builder.
- Calm, confident and able to make sound decisions in challenging situations.
- Values-driven, committed and motivated to make a real difference.
You’ll also be flexible, able to travel, participate in the on-call rota and work occasional unsocial hours when needed.
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays.
- Employee Assistance Programme.
- Auto Enrolment Pension Scheme.
- Health Cash Plan.
- Bike to Work Scheme.
We are an equal opportunities employer. Excellent training and development opportunities.
Dates to remember:
- Closing date for applications: Monday 11th May 2026.
- Interview date/face to face in Darlington: Thursday 21st May 2026.
Defour Partnership has partnered with SJOG and are managing the recruitment for this role. For more information, a job description and a confidential chat please contact Joanne Diver.
Deputy Head of Operations - Complex Care employer: Defour Partnership Ltd
Contact Detail:
Defour Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head of Operations - Complex Care
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who know SJOG or have experience with complex care. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by understanding SJOG's values and how they align with your own. Think about specific examples from your past that showcase your leadership skills and commitment to person-centred care.
✨Tip Number 3
Showcase your passion for transforming lives! During interviews, share stories that highlight your experience with autism and complex needs. This will demonstrate your genuine interest in making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Deputy Head of Operations - Complex Care
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering exceptional, person-centred services shine through. We want to see how your values align with ours, so don’t hold back on sharing your experiences that reflect compassion and respect.
Be Specific About Your Experience: Make sure to highlight your experience in managing multi-site services and navigating regulatory requirements. We’re looking for someone who can demonstrate a proven track record, so include specific examples that showcase your skills and achievements.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to the Deputy Head of Operations role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Defour Partnership Ltd
✨Know Your Values
Before the interview, take some time to reflect on the values that drive you. Since this role is with a charity that prioritises compassion and respect, be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Leadership Skills
Prepare specific examples of how you've successfully led teams or projects, especially in complex care settings. Highlight your experience in managing multi-site services and navigating regulatory requirements to demonstrate your operational expertise.
✨Understand the Role of Autism in Care
Brush up on your knowledge of autism and positive behaviour support. Be prepared to discuss best practices and how you've applied them in your work. This will show your passion for transforming lives and your conceptual understanding of the needs of autistic individuals.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making skills in challenging situations. Think of scenarios where you've had to make tough calls and how you ensured the well-being of those you support. This will highlight your calmness and confidence under pressure.