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- Tasks: Lead and innovate in delivering exceptional care services for autistic individuals.
- Company: Join SJOG, a charity known for its compassionate and values-driven culture.
- Benefits: Enjoy 33 days of annual leave, health plans, and professional development opportunities.
- Why this job: Make a real difference in the lives of those with complex needs while growing your career.
- Qualifications: Proven leadership experience in operations and a passion for autism and mental health.
- Other info: Flexible working with hybrid travel and excellent career growth potential.
The predicted salary is between 55166 - 55166 £ per year.
Role: Deputy Head of Complex Care
Location: Hybrid travel expected nationally
Hours: Full time, Permanent
Salary: £55,166 pa plus excellent benefits
Defour Partnership is proud to partner with SJOG, a Charity with an outstanding reputation and whose values run through the heart of everything they do. We are recruiting for a Deputy Head of Operations Complex Care, to support the Head of Operations within their specialist Complex Care division.
Are you an inspiring leader with a passion for delivering exceptional, person-centred services? Do you thrive in a values-driven organisation where compassion, respect and hospitality are at the heart of everything you do? Do you have a proven track record of transforming lives of autistic people? If so you may be the person we need to speak to.
We’re looking for a Deputy Head of Operations (Complex Care) to help shape, strengthen and grow our complex care services nationally. Supporting the Head of Operations, you’ll play a pivotal role in ensuring our services not only meet but exceed contractual, regulatory and quality expectations and most importantly, enable the people we support to live meaningful, fulfilled lives.
We’re looking for someone who is:
- An experienced operational leader who is innovative and has a conceptual understanding of autism.
- Skilled in managing multi-site services and navigating regulatory requirements.
- Passionate about positive behaviour support, autism, mental health and complex needs.
- Knowledgeable in RRN standards, PBS competencies and best practice frameworks.
- Financially astute, confident in budget management and service sustainability.
- An excellent communicator and relationship-builder.
- Calm, confident and able to make sound decisions in challenging situations.
- Values-driven, committed and motivated to make a real difference.
You’ll also be flexible, able to travel, participate in the on-call rota and work occasional unsocial hours when needed.
Benefits and Rewards:
- Annual leave entitlement of 33 days (pro-rata) including bank and public holidays.
- Employee Assistance Programme.
- Auto Enrolment Pension Scheme.
- Health Cash Plan.
- Bike to Work Scheme.
We are an equal opportunities employer. Excellent training and development opportunities.
Dates to remember:
- Closing date for applications: Monday 11th May 2026.
- Interview date/face to face in Darlington: Thursday 21st May 2026.
Defour Partnership has partnered with SJOG and are managing the recruitment for this role. For more information, a job description and a confidential chat please contact Joanne Diver.
Locations
Deputy Head of Operations - Complex Care in Darlington, North East employer: Defour Partnership Ltd
Contact Detail:
Defour Partnership Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head of Operations - Complex Care in Darlington, North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the complex care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching SJOG and their values. Show them you’re not just another candidate, but someone who truly aligns with their mission of delivering exceptional, person-centred services.
✨Tip Number 3
Practice your leadership stories! Be ready to share specific examples of how you've transformed lives in your previous roles. This will help you stand out as an inspiring leader who can make a real difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Deputy Head of Operations - Complex Care in Darlington, North East
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in complex care and autism. We want to see how your skills align with our values and the specific requirements of the role.
Showcase Your Leadership Skills: As a Deputy Head of Operations, we’re looking for inspiring leaders. Use your application to demonstrate your leadership style and any successful projects you've led that transformed lives in the complex care sector.
Be Person-Centred: Remember, we value compassion and respect. Share examples in your application that reflect your commitment to person-centred services and how you’ve made a difference in the lives of those you support.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with SJOG.
How to prepare for a job interview at Defour Partnership Ltd
✨Know Your Values
Before the interview, take some time to reflect on the values that drive you. Since this role is with a charity that prioritises compassion and respect, be ready to share examples of how you've embodied these values in your previous roles.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in managing multi-site services and navigating regulatory requirements. Highlight any successes you've had in transforming lives, especially for autistic individuals, as this will resonate well with the interviewers.
✨Be Financially Savvy
Brush up on your budget management skills and be prepared to discuss how you've ensured service sustainability in previous positions. This role requires financial astuteness, so having concrete examples ready will show you're the right fit.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. As an excellent communicator and relationship-builder, you’ll want to demonstrate your ability to engage with various stakeholders. Consider role-playing with a friend to refine your responses and ensure you come across as calm and confident.