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- Tasks: Join us as a Room Attendant, ensuring rooms are clean and guests are happy!
- Company: Be part of the Graduate Hotel by Hilton, known for its welcoming atmosphere.
- Benefits: Enjoy free meals, flexible hours, and on-site parking while you work.
- Why this job: Great opportunity to learn in a friendly environment with an international team.
- Qualifications: Experience in guest service or housekeeping is needed, but training is provided.
- Other info: Work in a safe space with lockers and showers available.
We seek a friendly Room Attendant to join our hospitality team at the Graduate Hotel by Hilton , ensuring high-quality customer service, efficient cleaning, prompt resolution of queries, and efficient stocking and service of assigned rooms.
Our work environment includes:
-Food provided by hotel Chef
-On-the-job training
-International workforce
-Safe work environment
-Flexible working hours
- on site free parking
The salary is £12.75 an hour and the program is flexible – for (40)-hour weekly work, with variable hours based on business needs. The job offers welcoming conditions, lunch, respect, and continuous improvement.
The hotel offers welcoming, humane working conditions, including lunch at the canteen, respect, and decency. Facilities include lockers and showers. Experience is required, but housekeeping training is also provided., A room attendant is needed to provide excellent customer service, ensuring rooms are fully stocked, cleaned, and serviced to high standards. The ideal candidate should be honest, pleasant, and knowledgeable about housekeeping policies and procedures.
Room Attendant Responsibilities:
The job involves
-Greeting guests
-Changing bed linens
-Replacing towels
-Cleaning floors
-Vacuuming carpets
-Dusting furniture
-Emptying trash
-Cleaning public areas
-Reporting technical issues
Room Attendant Requirements
Experience in guest service
-Housekeeping
-Industrial cleaning
-
Canteen
-
Company pension
-
Discounted or free food
-
Flexible schedule
-
Flexitime
-
Free parking
-
On-site parking
Definitive Housekeeping Group Limited
Granta Place, Cambridge CB2 1RU
Part-time, Full-time
Room Attendant employer: Definitive Housekeeping Group Limited
Contact Detail:
Definitive Housekeeping Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarize yourself with the specific cleaning and housekeeping standards used in hotels. Understanding these standards will help you demonstrate your knowledge during the interview and show that you're ready to meet their expectations.
✨Tip Number 2
Highlight any previous experience in guest service or housekeeping roles when you network with current employees or during your interview. This can help you stand out as a candidate who understands the importance of customer satisfaction.
✨Tip Number 3
Practice your communication skills, especially in greeting guests and addressing their needs. Being friendly and approachable is key in hospitality, and showcasing this ability can make a positive impression.
✨Tip Number 4
Take advantage of the on-the-job training offered by the hotel. Express your eagerness to learn and adapt, which shows that you're committed to improving your skills and contributing positively to the team.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in guest service, housekeeping, or industrial cleaning. Use specific examples to demonstrate your skills and how they relate to the responsibilities of a Room Attendant.
Showcase Your Customer Service Skills: Since the role requires excellent customer service, include instances where you successfully resolved guest queries or provided exceptional service. This will show that you understand the importance of guest satisfaction.
Tailor Your Application: Customize your CV and cover letter to reflect the job description. Mention your knowledge of housekeeping policies and procedures, as well as your ability to work in a flexible environment, which is crucial for this position.
Express Your Enthusiasm: In your cover letter, convey your excitement about the opportunity to join the hospitality team at the Graduate Hotel by Hilton. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Definitive Housekeeping Group Limited
✨Show Your Friendly Side
As a Room Attendant, customer service is key. Make sure to greet your interviewers with a warm smile and a friendly attitude. This will demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Relevant Experience
Discuss any previous experience in housekeeping or guest service. Be specific about your responsibilities and how they relate to the tasks mentioned in the job description, such as cleaning, stocking, and resolving guest queries.
✨Demonstrate Knowledge of Housekeeping Standards
Familiarize yourself with common housekeeping policies and procedures. During the interview, mention your understanding of cleanliness standards and how you ensure high-quality service in your work.
✨Ask About Training Opportunities
Since the hotel offers on-the-job training, express your eagerness to learn and improve. Ask questions about the training process and how it can help you excel in your role as a Room Attendant.
