At a Glance
- Tasks: Lead complex IT transformation projects and drive operational improvements.
- Company: Join Definia, a dynamic Digital Transformation Advisory & Delivery Partner.
- Benefits: Enjoy hybrid working, private health care, gym memberships, and generous referral bonuses.
- Why this job: Make a real impact in a collaborative environment with global reach.
- Qualifications: 5+ years as a Senior Project Manager with strong technical delivery experience.
- Other info: Be part of a vibrant team with exciting social events and charity initiatives.
The predicted salary is between 48000 - 72000 £ per year.
Definia is a Digital Transformation Advisory & Delivery Partner, part of The IN Group. We specialise in delivering complex technology and business change programmes for organisations looking to modernise, optimise and scale. We combine strategic advisory with hands-on delivery, ensuring our clients realise measurable outcomes from their digital investments.
We are now looking for a Senior Project Manager to join us on a key client engagement leading a critical IT Service Management (ITSM) transformation programme. This role will be paid via PAYE and receive all holiday, benefits, etc as a full-time salaried employee.
About the Role:We are seeking an experienced Senior Project Manager to support the delivery of complex IT and service transformation initiatives across enterprise environments. This role will operate across a portfolio of change programmes, driving structured delivery, strengthening governance, and embedding sustainable operational improvements. You will work confidently across senior stakeholders, technical teams and PMO functions to ensure delivery is controlled, outcome-driven and commercially sound.
What You'll Be Doing:- Programme & Delivery Leadership
- Lead complex IT and service transformation initiatives
- Manage scope, milestones, risks, dependencies and financial controls
- Establish and maintain structured governance aligned to client expectations
- Drive delivery against defined outcomes and measurable benefits
- Ensure consistent reporting cadence and assurance standards across engagements
- Identify opportunities for improvement and recommend enhancements to delivery approaches, governance and operational effectiveness
- Support delivery of service management and operational maturity initiatives
- Oversee implementation or optimisation of enterprise platforms where required
- Align process design with recognised best practice frameworks
- Partner with technical teams, architects, and service leads to embed sustainable improvements
- Support testing, deployment, and structured transition into operational teams
- Build trusted relationships across technical and business stakeholders
- Engage confidently with senior leadership and steering groups
- Translate technical delivery into clear business value
- Provide concise, structured reporting to programme and portfolio boards
- Navigate complex stakeholder environments with professionalism and clarity
- Maintain RAID management, change control and structured reporting
- Protect scope integrity and manage change in line with commercial agreements
- Partner with PMO and assurance functions where required
- Ensure adherence to agreed delivery methodologies and governance frameworks
- Proactively identify and mitigate delivery risks
- Experience
- At least 5 years of experience as a Senior Project Manager delivering complex IT transformation initiatives
- Ideally you would have worked for a Consultancy on multiple projects
- Strong technical project delivery background
- Experience working with enterprise service or operational platforms
- Understanding of recognised service management frameworks (e.g. ITIL)
- Experience within consultancy or client-facing environments preferred
- Comfortable operating across multiple stakeholders and evolving landscapes
- Strong stakeholder management across all organisational levels
- Clear, confident communication and presentation skills
- Commercial awareness and ability to manage scope effectively
- Structured, detail-oriented and governance-driven
- Calm under pressure with strong problem-solving ability
- Client-focused mindset
- Collaborative and relationship-driven
- High accountability and ownership
- Pragmatic and outcome-oriented
- Adaptable and comfortable in evolving environments
- Wellbeing benefits: gym membership, mental health support, Vitality health, onsite Peloton and Pilates classes
- Free private health care
- Pension salary sacrifice
- Participation in our next wealth creation event
- Financial wellbeing through Bippit, auto enrolled pension scheme
- 2 x high achievers international trips you can be nominated for
- We have a generous referral scheme for talent you recommend to us
- Hybrid working with our flexible working policy
- Join a multiband, global group with 14 offices: The IN Group
- We offer private health insurance, eye tests, discounted gym memberships and more
- Our calendar is jam-packed with social events, from summer conferences to family parties
- We love to give back - last year we raised £92,000 for charity through our Big Investigo Give initiative
Senior Project Manager in London employer: Definia
Contact Detail:
Definia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Project Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to IT transformation initiatives. We recommend doing mock interviews with friends or using online platforms to get comfortable with articulating your experience.
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with potential employers, highlight specific projects where you’ve driven measurable outcomes. We want to see how you’ve made an impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Project Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience with IT transformation initiatives and any consultancy work you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your project management successes and how they relate to our needs at Definia.
Showcase Your Stakeholder Management Skills: Since this role involves engaging with senior stakeholders, make sure to highlight your experience in managing relationships across different levels. We love to see clear communication and presentation skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Definia
✨Know Your Stuff
Make sure you’re well-versed in IT Service Management frameworks like ITIL. Brush up on your experience with complex IT transformation initiatives, as this will be crucial for demonstrating your expertise during the interview.
✨Showcase Your Stakeholder Skills
Prepare examples of how you've successfully managed relationships with senior stakeholders and technical teams. Be ready to discuss how you’ve navigated complex environments and communicated effectively across different levels of an organisation.
✨Be Outcome-Driven
Definia is all about delivering measurable outcomes. Think of specific instances where you’ve driven delivery against defined outcomes and how you’ve ensured that projects remain commercially sound. This will show that you align with their goals.
✨Demonstrate Governance Knowledge
Familiarise yourself with structured governance and reporting standards. Be prepared to discuss how you’ve maintained RAID management and change control in past projects, as this will highlight your attention to detail and commitment to governance.