Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive growth and develop client relationships in the life sciences sector.
- Company: Join BioTalent, a certified leader in life sciences recruitment.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Why this job: Make a real impact in the life sciences industry while expanding your network.
- Qualifications: Experience in business development and strong relationship-building skills.
- Other info: Dynamic role with a focus on innovation and community support.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are BioTalent, the life sciences recruitment specialists with the means to nurture changeâmakers. We are proud to be EcoVadis certified, joining a growing community of organisations dedicated to using their business as a force for positive change. Our expert consultants focus on MedComms, Research & Development, Data Science & AI, Clinical, Regulatory, Engineering & CQV, Manufacturing & Operation, Quality, Medical and Drug Safety, and Commercial. We have a global reach, with offices in the US, UK and Switzerland.
The role of the Client Solutions Manager is to generate new customer relationships, increase spend and service lines with existing customers. This is a varied role where you will be responsible for representing BioTalent at industry events, developing new products, maintaining our industry leading NPS score, increasing our spend per account and total account base within your region.
Responsibilities- Strategy
- Drive BioTalent growth in the EU, specifically Germany.
- Develop client acquisition and growth strategies targeting enterprise accounts (min revenue ÂŁ700k/year).
- Position BioTalent as a leading human capital solutions provider.
- Support BioTalent Communities (Race in STEM & HealthTechQuity) in the region.
- Develop and market CâSuite events.
- Utilize research tools to report market trends.
- New Business Development
- Identify business opportunities across Europe with a focus on Germany/Switzerland.
- Support sales team with RFI/RFPs.
- Negotiate and agree on new business terms.
- Attend conferences and represent BioTalent.
- Attend key client meetings and pitches.
- Product and Solutions
- Position BioTalent as a solutions provider to increase revenue.
- Develop product offerings to stay competitive.
- Participate in events, podcasts, and offline communities.
- Work with marketing on lead generation and postâevent followâup.
- NFI & Account Expansion
- Identify highâgrowth potential clients and develop strategies to expand.
- Expand relationships from Europe and the US into the DACH region.
- Increase revenue by opening new verticals and product offerings.
- Promote NPS scores and enhance customer experience.
- Work with leadership on resource allocation and service agreements.
- Support clients' diversity goals through BioTalent's communities.
- Compliance
- Update on legislative changes and represent BioTalent at Swiss Staffing.
- Annual placement reporting.
- Achieve NFI & Operating Profit targets in EU.
- Personal NFI contribution of ÂŁ1m from new and existing accounts.
- 50% NFI from temp, freelance, or RPO.
- Achieve Client Universe goals.
- Spend per account to exceed ÂŁ100k NFI per year.
- Grow client universe by 2 enterprise accounts annually.
- Expand overall client universe by 10% per year.
- Retain 20% of Perm NFI.
- Sell at least one RPO annually.
- Deliver worldâclass customer service with a minimum NPS of 60.
Interested? Contact us to learn more about our EU offices, expansion plans and competitive package/benefits!
Client Solutions Manager in London employer: Definia
Contact Detail:
Definia Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Client Solutions Manager in London
â¨Tip Number 1
Network like a pro! Attend industry events and conferences where you can meet potential clients and other professionals. Donât be shy; introduce yourself and share what you do â itâs all about making those connections!
â¨Tip Number 2
Research is key! Use tools to stay updated on market trends and identify potential clients. Knowing your stuff will help you stand out when pitching to new businesses.
â¨Tip Number 3
Follow up after meetings and events. A quick email or message can keep you fresh in their minds. Show them youâre keen to build that relationship and ready to provide solutions!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to get noticed by us at BioTalent. Weâre always on the lookout for passionate individuals who want to make a difference in the life sciences sector.
We think you need these skills to ace Client Solutions Manager in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the Client Solutions Manager role. Highlight your experience in client acquisition and growth strategies, especially in the life sciences sector. We want to see how you can drive BioTalent's growth in the EU!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at BioTalent. Donât forget to mention your experience with enterprise accounts and any relevant industry events you've attended.
Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. Did you increase revenue or improve customer satisfaction? We love numbers that tell a story, so make sure to include them to demonstrate your impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates from us. Plus, it shows youâre keen on joining the BioTalent team!
How to prepare for a job interview at Definia
â¨Know Your Stuff
Before the interview, dive deep into BioTalent's mission and values. Understand their focus on life sciences and how they position themselves in the market. This will help you articulate how your skills as a Client Solutions Manager can contribute to their growth strategy, especially in the EU.
â¨Showcase Your Networking Skills
Since this role involves generating new customer relationships, be ready to discuss your past experiences in building and maintaining client connections. Prepare specific examples of how you've successfully expanded accounts or developed strategies for client acquisition in previous roles.
â¨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might need to pitch BioTalentâs services or negotiate terms. Practise these scenarios beforehand so you can demonstrate your negotiation skills and ability to represent the company effectively at industry events.
â¨Ask Insightful Questions
Prepare thoughtful questions that show your interest in BioTalent's future, especially regarding their expansion plans in Germany and Switzerland. Inquire about their approach to supporting diversity goals through their communities, as this aligns with their values and will demonstrate your commitment to their mission.