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- Tasks: Lead client engagements, ensuring quality delivery and managing stakeholder relationships.
- Company: Definia, part of The IN Group, known for innovative and sustainable transformations.
- Benefits: Opportunity for career growth, hands-on experience, and a supportive work culture.
- Other info: Inclusive workplace that values diversity and encourages self-starters.
- Why this job: Make a real impact with no red tape in a dynamic environment.
- Qualifications: Experience in delivery lifecycle, client management, and commercial awareness.
The predicted salary is between 60000 - 80000 £ per year.
Who is Definia? At Definia, part of The IN Group, we do things differently. We take the time to understand client’s challenges, ambitions and people then work alongside them to deliver transformation that’s practical, sustainable and built to last. Our work spans strategy, operating model design, programme delivery and embedded capability, grounded in delivery reality, accountable for outcomes, and focused on what actually lands.
The role is a hands‑on, client‑facing role combining strong delivery leadership with advisory capability. You’ll own the day‑to‑day delivery of defined engagements, from mobilisation through to completion, setting up the right governance, delivery rhythm and controls to ensure quality outcomes. You’ll manage senior stakeholders internally and externally, maintain engagement health and commercial control, coordinate and oversee associate capability and challenge constructively where delivery quality, scope or outcomes are at risk. You’ll adapt your approach across advisory, managed service and capability‑led engagements, bringing structure, judgement and confidence to complex change.
Who we’re looking for: You’re an experienced delivery professional who brings structure without rigidity and confidence without ego. You will have:
- Strong experience across the full delivery lifecycle, including mobilisation and governance
- Proven client and senior stakeholder management skills
- Experience deploying and managing associate or contractor capability
- Commercial awareness around scope, margin and change control
- The confidence to challenge constructively to protect delivery quality and maintain SLAs
- Curiosity around better ways of working, delivery tools and emerging tech
- A self starter - you see identify an opportunity and act
Diversity, Equity & Inclusion: Definia is an inclusive employer and welcomes applications from all backgrounds. We’re committed to creating a workplace where everyone can thrive.
Engagement Manager employer: Definia
Contact Detail:
Definia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Definia or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding Definia's approach to client engagement. Familiarise yourself with their projects and think about how your experience aligns with their values. Show them you’re not just another candidate!
✨Tip Number 3
Practice your delivery skills! As an Engagement Manager, you'll need to demonstrate strong leadership and advisory capabilities. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Definia.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the Engagement Manager role. Highlight your delivery leadership and client management experience, as these are key to what we’re looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve successfully managed projects or improved processes in the past. We love seeing tangible results that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value confidence without ego, so be genuine about your experiences and how they’ve shaped your approach to delivery and client engagement.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Definia
✨Know Definia Inside Out
Before your interview, take the time to research Definia and its unique approach to client engagements. Understand their values, mission, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Delivery Experience
Be ready to discuss your experience across the full delivery lifecycle. Prepare specific examples where you've successfully managed client engagements, set up governance structures, or navigated complex change. Highlight how your hands-on approach has led to quality outcomes.
✨Demonstrate Stakeholder Management Skills
Since the role involves managing senior stakeholders, think of instances where you've effectively communicated with clients or internal teams. Be prepared to discuss how you maintained engagement health and commercial control while ensuring everyone was aligned on project goals.
✨Emphasise Your Curiosity and Adaptability
Definia values curiosity around better ways of working and emerging tech. Share examples of how you've adapted your approach in previous roles or explored new tools that improved delivery. This shows you're not just a self-starter but also someone who embraces change and innovation.