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- Tasks: Lead client engagements, ensuring quality delivery and managing stakeholder relationships.
- Company: Definia, part of The IN Group, known for innovative and sustainable transformations.
- Benefits: Opportunity for career growth, hands-on experience, and a supportive work culture.
- Other info: Inclusive workplace that values diversity and encourages self-starters.
- Why this job: Make a real impact in a dynamic role with no red tape.
- Qualifications: Experience in delivery lifecycle, client management, and commercial awareness.
The predicted salary is between 60000 - 80000 £ per year.
Who is Definia? At Definia, part of The IN Group, we do things differently. We take the time to understand client’s challenges, ambitions and people then work alongside them to deliver transformation that’s practical, sustainable and built to last. Our work spans strategy, operating model design, programme delivery and embedded capability, grounded in delivery reality, accountable for outcomes, and focused on what actually lands.
The role is a hands‑on, client‑facing role combining strong delivery leadership with advisory capability. You’ll own the day‑to‑day delivery of defined engagements, from mobilisation through to completion, setting up the right governance, delivery rhythm and controls to ensure quality outcomes. You’ll manage senior stakeholders internally and externally, maintain engagement health and commercial control, coordinate and oversee associate capability and challenge constructively where delivery quality, scope or outcomes are at risk. You’ll adapt your approach across advisory, managed service and capability‑led engagements, bringing structure, judgement and confidence to complex change.
Who we’re looking for: You’re an experienced delivery professional who brings structure without rigidity and confidence without ego. You will have:
- Strong experience across the full delivery lifecycle, including mobilisation and governance
- Proven client and senior stakeholder management skills
- Experience deploying and managing associate or contractor capability
- Commercial awareness around scope, margin and change control
- The confidence to challenge constructively to protect delivery quality and maintain SLAs
- Curiosity around better ways of working, delivery tools and emerging tech
- A self starter - you see identify an opportunity and act
Diversity, Equity & Inclusion: Definia is an inclusive employer and welcomes applications from all backgrounds. We’re committed to creating a workplace where everyone can thrive.
Engagement Manager employer: Definia
Contact Detail:
Definia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Definia or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by understanding Definia's approach to client engagement. Familiarise yourself with their values and how they deliver transformation. This will help you showcase how your experience aligns with their needs.
✨Tip Number 3
Showcase your delivery leadership skills during interviews. Share specific examples of how you've managed complex projects and engaged with senior stakeholders. This will demonstrate your capability to thrive in the hands-on role they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Definia.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience in delivery leadership and client management, as these are key aspects of the job. We want to see how your skills align with our mission at Definia!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of your successes in previous roles. Use metrics where possible to demonstrate your impact. This helps us understand how you can bring value to our team and clients.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who is confident yet humble, so don’t be afraid to show us who you are. Authenticity goes a long way in making a connection with us!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Definia
✨Know Definia Inside Out
Before your interview, take the time to research Definia thoroughly. Understand their approach to client challenges and how they deliver transformation. This will not only show your genuine interest but also help you align your answers with their values and mission.
✨Showcase Your Delivery Experience
Be ready to discuss your experience across the full delivery lifecycle. Prepare specific examples where you've successfully managed engagements from mobilisation to completion, highlighting your governance and quality control measures. This will demonstrate your hands-on capability and leadership skills.
✨Engage with Stakeholder Management
Since the role involves managing senior stakeholders, think of instances where you've effectively communicated and maintained relationships with clients. Be prepared to discuss how you’ve navigated challenges and ensured engagement health, as this will be crucial for the role.
✨Emphasise Your Curiosity and Adaptability
Definia values curiosity around better ways of working and emerging tech. Share examples of how you've adapted your approach in previous roles or explored new tools that improved delivery outcomes. This will highlight your proactive nature and willingness to innovate.