At a Glance
- Tasks: Drive growth and develop client relationships in the life sciences sector.
- Company: Join BioTalent, a certified leader in life sciences recruitment.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and community support.
- Why this job: Make a real impact in the life sciences industry while expanding your network.
- Qualifications: Experience in business development and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
We are BioTalent, the life sciences recruitment specialists with the means to nurture change‑makers. We are proud to be EcoVadis certified, joining a growing community of organisations dedicated to using their business as a force for positive change. Our expert consultants focus on MedComms, Research & Development, Data Science & AI, Clinical, Regulatory, Engineering & CQV, Manufacturing & Operation, Quality, Medical and Drug Safety, and Commercial. We have a global reach, with offices in the US, UK and Switzerland.
The role of the Client Solutions Manager is to generate new customer relationships, increase spend and service lines with existing customers. This is a varied role where you will be responsible for representing BioTalent at industry events, developing new products, maintaining our industry leading NPS score, increasing our spend per account and total account base within your region.
Responsibilities- Strategy
- Drive BioTalent growth in the EU, specifically Germany.
- Develop client acquisition and growth strategies targeting enterprise accounts (min revenue £700k/year).
- Position BioTalent as a leading human capital solutions provider.
- Support BioTalent Communities (Race in STEM & HealthTechQuity) in the region.
- Develop and market C‑Suite events.
- Utilize research tools to report market trends.
- New Business Development
- Identify business opportunities across Europe with a focus on Germany/Switzerland.
- Support sales team with RFI/RFPs.
- Negotiate and agree on new business terms.
- Attend conferences and represent BioTalent.
- Attend key client meetings and pitches.
- Product and Solutions
- Position BioTalent as a solutions provider to increase revenue.
- Develop product offerings to stay competitive.
- Participate in events, podcasts, and offline communities.
- Work with marketing on lead generation and post‑event follow‑up.
- NFI & Account Expansion
- Identify high‑growth potential clients and develop strategies to expand.
- Expand relationships from Europe and the US into the DACH region.
- Increase revenue by opening new verticals and product offerings.
- Promote NPS scores and enhance customer experience.
- Work with leadership on resource allocation and service agreements.
- Support clients' diversity goals through BioTalent’s communities.
- Compliance
- Update on legislative changes and represent BioTalent at Swiss Staffing.
- Annual placement reporting.
- Achieve NFI & Operating Profit targets in EU.
- Personal NFI contribution of £1m from new and existing accounts.
- 50% NFI from temp, freelance, or RPO.
- Achieve Client Universe goals.
- Spend per account to exceed £100k NFI per year.
- Grow client universe by 2 enterprise accounts annually.
- Expand overall client universe by 10% per year.
- Retain 20% of Perm NFI.
- Sell at least one RPO annually.
- Deliver world‑class customer service with a minimum NPS of 60.
Interested? Contact us to learn more about our EU offices, expansion plans and competitive package/benefits!
Client Solutions Manager employer: Definia
At BioTalent, we pride ourselves on being a forward-thinking employer that champions positive change in the life sciences sector. Our vibrant work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development, particularly in our expanding EU offices. With a commitment to diversity and community engagement, we offer a competitive benefits package that reflects our dedication to nurturing talent and making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Solutions Manager
✨Tip Number 1
Network like a pro! Attend industry events and conferences where you can meet potential clients and other professionals. Don’t be shy; introduce yourself and share what you do. Remember, it’s all about building those connections!
✨Tip Number 2
Research is key! Use tools to stay updated on market trends and client needs. This will help you tailor your pitch and show that you understand their challenges. Plus, it’ll make you stand out as a knowledgeable candidate.
✨Tip Number 3
Follow up after meetings and events! A quick email thanking them for their time can go a long way. It shows you’re genuinely interested and keeps you on their radar for future opportunities.
✨Tip Number 4
Apply through our website! We’re always looking for passionate individuals to join our team. By applying directly, you’ll have a better chance of getting noticed by our hiring managers. Let’s make great things happen together!
We think you need these skills to ace Client Solutions Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Solutions Manager role. Highlight your experience in client acquisition and business development, especially in the life sciences sector. We want to see how you can drive growth and enhance customer relationships!
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for BioTalent. Share specific examples of how you've successfully developed client strategies or increased revenue in previous roles. Show us your passion for making a positive impact in the industry!
Showcase Your Industry Knowledge:In your application, demonstrate your understanding of the life sciences landscape, particularly in Germany and Switzerland. Mention any relevant trends or challenges you've encountered and how you can help BioTalent navigate them. We love candidates who are in the know!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re serious about joining the BioTalent team!
How to prepare for a job interview at Definia
✨Know Your Stuff
Before the interview, dive deep into BioTalent's mission and values. Understand their focus on life sciences and how they position themselves in the market. This will help you articulate how your skills as a Client Solutions Manager can contribute to their growth, especially in the EU.
✨Showcase Your Networking Skills
Since this role involves generating new customer relationships, be ready to discuss your past experiences in building and maintaining client connections. Prepare examples of how you've successfully expanded accounts or developed strategies for client acquisition in previous roles.
✨Be Ready for Role-Play
Expect some role-play scenarios during the interview where you might need to negotiate terms or pitch to a potential client. Practise these scenarios beforehand so you can demonstrate your negotiation skills and ability to represent BioTalent effectively.
✨Highlight Your Adaptability
The job requires adapting to market trends and client needs. Be prepared to discuss how you've successfully navigated changes in your previous roles, particularly in fast-paced environments like MedComms or Data Science. This will show that you're not just a fit for the role but also for the dynamic nature of BioTalent.
