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- Tasks: Lead complex IT transformation projects and drive operational improvements.
- Company: Join Definia, a dynamic digital transformation advisory within The IN Group.
- Benefits: Enjoy flexible salary, health perks, gym memberships, and exciting social events.
- Why this job: Make a real impact in tech while working with top-tier clients and teams.
- Qualifications: 5+ years in project management with a strong tech background.
- Other info: Experience a vibrant culture with opportunities for growth and international trips.
The predicted salary is between 48000 - 72000 £ per year.
Definia is a Digital Transformation Advisory & Delivery Partner, part of The IN Group. We specialise in delivering complex technology and business change programmes for organisations looking to modernise, optimise and scale. We combine strategic advisory with hands-on delivery, ensuring our clients realise measurable outcomes from their digital investments.
We are now looking for a Senior Project Manager to join us on a key client engagement leading a critical IT Service Management (ITSM) transformation programme. This role will be paid via PAYE and receive all holiday, benefits, etc as a full-time salaried employee.
About the Role:
We are seeking an experienced Senior Project Manager to support the delivery of complex IT and service transformation initiatives across enterprise environments. This role will operate across a portfolio of change programmes, driving structured delivery, strengthening governance, and embedding sustainable operational improvements. You will work confidently across senior stakeholders, technical teams and PMO functions to ensure delivery is controlled, outcome-driven and commercially sound.
What You’ll Be Doing:
- Programme & Delivery Leadership
- Lead complex IT and service transformation initiatives
- Manage scope, milestones, risks, dependencies and financial controls
- Establish and maintain structured governance aligned to client expectations
- Drive delivery against defined outcomes and measurable benefits
- Ensure consistent reporting cadence and assurance standards across engagements
- Identify opportunities for improvement and recommend enhancements to delivery approaches, governance and operational effectiveness
- Service & Operational Improvement
- Support delivery of service management and operational maturity initiatives
- Oversee implementation or optimisation of enterprise platforms where required
- Align process design with recognised best practice frameworks
- Partner with technical teams, architects, and service leads to embed sustainable improvements
- Support testing, deployment, and structured transition into operational teams
- Stakeholder & Executive Engagement
- Build trusted relationships across technical and business stakeholders
- Engage confidently with senior leadership and steering groups
- Translate technical delivery into clear business value
- Provide concise, structured reporting to programme and portfolio boards
- Navigate complex stakeholder environments with professionalism and clarity
- Governance & Commercial Control
- Maintain RAID management, change control and structured reporting
- Protect scope integrity and manage change in line with commercial agreements
- Partner with PMO and assurance functions where required
- Ensure adherence to agreed delivery methodologies and governance frameworks
- Proactively identify and mitigate delivery risks
What We’re Looking For:
- Experience
- At least 5 years of experience as a Senior Project Manager delivering complex IT transformation initiatives
- Ideally you would have worked for a Consultancy on multiple projects
- Strong technical project delivery background
- Experience working with enterprise service or operational platforms
- Understanding of recognised service management frameworks (e.g. ITIL)
- Experience within consultancy or client-facing environments preferred
- Comfortable operating across multiple stakeholders and evolving landscapes
- Capabilities
- Strong stakeholder management across all organisational levels
- Clear, confident communication and presentation skills
- Commercial awareness and ability to manage scope effectively
- Structured, detail-oriented and governance-driven
- Calm under pressure with strong problem-solving ability
- Personal Attributes
- Client-focused mindset
- Collaborative and relationship-driven
- High accountability and ownership
- Pragmatic and outcome-oriented
- Adaptable and comfortable in evolving environments
Why Join Definia & The IN Group?
- Wellbeing benefits: gym membership, mental health support, Vitality health, onsite Peloton and Pilates classes
- Free private health care
- Pension salary sacrifice
- Participation in our next wealth creation event
- Financial wellbeing through Bippit, auto enrolled pension scheme
- 2 x high achievers international trips you can be nominated for
- We have a generous referral scheme for talent you recommend to us
- Hybrid working with our flexible working policy
- Join a multiband, global group with 14 offices: The IN Group
- We offer private health insurance, eye tests, discounted gym memberships and more
- Our calendar is jam-packed with social events, from summer conferences to family parties
- We love to give back - last year we raised £92,000 for charity through our Big Investigo Give initiative
Senior Project Manager Heritage in City of London employer: Definia
Contact Detail:
Definia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager Heritage in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Definia. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Definia’s recent projects and their approach to digital transformation. This will help you tailor your responses and show that you’re genuinely interested in what they do.
✨Tip Number 3
Practice your STAR technique for answering competency questions. Think of specific examples from your past experiences that highlight your project management skills and how you’ve driven successful outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Definia.
We think you need these skills to ace Senior Project Manager Heritage in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Project Manager role. Highlight your experience with IT transformation initiatives and any consultancy work you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Definia. Mention specific projects you've led and how they relate to our focus on digital transformation. Let us know why you’re excited about this opportunity!
Showcase Your Stakeholder Management Skills: In your application, be sure to highlight your experience in managing stakeholders at all levels. We value clear communication and relationship-building, so share examples of how you've successfully navigated complex environments in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Definia
✨Know Your Stuff
Make sure you’re well-versed in IT transformation initiatives and service management frameworks like ITIL. Brush up on your past projects and be ready to discuss specific challenges you faced and how you overcame them.
✨Stakeholder Savvy
Since this role involves engaging with senior stakeholders, practice articulating complex technical concepts in a way that highlights their business value. Prepare examples of how you've built relationships and navigated stakeholder environments in the past.
✨Showcase Your Leadership
Be prepared to discuss your leadership style and how you drive delivery against defined outcomes. Think of instances where you’ve led teams through challenging projects and how you maintained governance and control throughout.
✨Ask Insightful Questions
Prepare thoughtful questions about Definia’s approach to digital transformation and their expectations for the Senior Project Manager role. This shows your genuine interest and helps you gauge if the company culture aligns with your values.