At a Glance
- Tasks: Join us to streamline people operations, recruitment, and office management in a dynamic environment.
- Company: Definely, a growing startup with a vibrant culture and innovative spirit.
- Benefits: Enjoy 25 days holiday, private healthcare, and fun team socials.
- Other info: Work 3 days a week in the office and enjoy excellent career growth opportunities.
- Why this job: Make a real impact by improving processes and supporting our amazing team.
- Qualifications: Experience in people ops or HR, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
About the role
We're looking for an Operations Generalist to join Definely at an exciting stage of growth. This is a broad, hands‑on role sitting across people operations, office management, business operations, and recruitment, ideal for someone who thrives on variety, takes real ownership, and enjoys making things run smoothly behind the scenes. Reporting directly to our VP of People, you'll also provide dedicated support to our Co‑founder and Chief Legal Officer, Feargus, across people and operational matters.
What you'll do:
- People & Office Operations
- Own and continuously improve core people processes across the employee lifecycle, onboarding, changes, and offboarding
- Manage our HR systems (Hibob), employee records, and people documentation
- Support benefits administration and policy updates with external providers
- Run day‑to‑day office coordination and supplier management
- Help organise company events, team socials, and offsites
- Recruitment
- Coordinate and manage end‑to‑end recruitment processes, working closely with hiring managers
- Own interview scheduling, candidate communications, and keeping our ATS up to date
- Support the creation of job descriptions and posting across relevant channels
- Help ensure a smooth and positive candidate experience throughout
- Business & Legal Operations Support
- Support employment-related documentation including contracts, variations, and compliance across jurisdictions
- Coordinate with external advisers where needed
- Provide operational support to Feargus MacDaied (co‑founder) where People and Legal overlap
- People Partnering
- Act as a reliable first point of contact for employee questions and day‑to‑day people matters
- Help embed good people practices and policies across the business
What you'll bring:
- Experience in a people ops, People/HR generalist, or ops role, ideally in a startup or scaling company
- Exposure to recruitment coordination or end‑to‑end hiring processes
- A genuine love of owning processes end‑to‑end and making things better
- Strong organisational skills and sharp attention to detail
- Discretion and good judgement when handling sensitive matters
- A pragmatic, get‑things‑done attitude with clear communication at all levels
What we can offer you:
- Quarterly team socials + holiday parties
- 3 days a week in the office: Tues, Weds, + Thurs
- 25 days holiday + bank holidays
- Private healthcare (incl. dental & optical)
- Additional perks: Cycle to Work
- Top-quality equipment
People Operations Generalist - 12 months (Mat cover) employer: Definely
Definely is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those who thrive in a fast-paced environment. With a strong focus on employee growth, we offer comprehensive benefits including private healthcare, generous holiday allowances, and regular team socials, ensuring a supportive atmosphere where every team member can flourish. Join us in our vibrant office three days a week, where your contributions will directly impact our exciting journey of growth and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Generalist - 12 months (Mat cover)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the role. Highlight your experience in people ops and how you can make things run smoothly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace People Operations Generalist - 12 months (Mat cover)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the People Operations Generalist role. Highlight any relevant experience in HR systems, recruitment processes, and office management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background aligns with our needs. Don’t forget to mention your love for making processes run smoothly!
Showcase Your Organisational Skills:Since this role requires strong organisational skills, give us examples of how you've successfully managed multiple tasks or projects in the past. We want to see your get-things-done attitude in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Definely
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like managing HR systems and coordinating recruitment processes. This will help you demonstrate how your experience aligns with what they're looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples that highlight your ability to manage multiple tasks effectively. Think of times when you improved processes or handled office coordination smoothly, as these will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their people operations and company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you too.
✨Demonstrate Discretion and Judgement
Given the sensitive nature of some tasks in this role, be ready to discuss how you've handled confidential information in the past. Share specific examples that illustrate your discretion and good judgement, which are crucial for building trust in a people operations position.
