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- Tasks: Support our commercial function by optimising processes and analysing data for strategic insights.
- Company: Join Definely, a forward-thinking LegalTech company transforming how legal professionals work.
- Benefits: Competitive salary, share options, hybrid working, and generous holiday allowance.
- Why this job: Make a real impact in a collaborative environment while driving innovation in legal tech.
- Qualifications: 2+ years in Revenue Operations or similar analytical roles; strong data analysis skills required.
- Other info: Enjoy a supportive culture with excellent career growth opportunities and a focus on learning.
The predicted salary is between 30000 - 42000 £ per year.
About the role
We are looking for a data-driven and systems-savvy Revenue Operations Associate to support our growing commercial function. This role sits at the heart of Definely's go-to-market engine, ensuring we operate efficiently, leverage insights effectively, and scale with excellence.
You will work closely with stakeholders across Sales, Marketing, Customer Success, and the wider business to optimise processes, improve data quality, and empower teams with the tools and insights they need to hit targets and deliver exceptional customer experiences.
What you will do:
- Champion the effective use of HubSpot across the commercial function building dashboards, managing workflows, maintaining data hygiene, and driving CRM adoption.
- Analyse commercial data to uncover insights, spot trends, and support strategic decision-making.
- Develop and maintain forecasting models and support quarterly/annual target-setting in line with business goals.
- Identify and lead process improvements that streamline our go-to-market operations and reduce friction in the customer journey.
- Support onboarding and training for revenue teams on tools, data usage, and reporting best practices.
- Work cross-functionally to execute projects that support Revenue Operations strategy, such as territory planning, segmentation, or performance reporting.
- Own the evaluation and implementation of new tools that enhance automation, insight generation, and operational efficiency.
What you will bring:
- 2+ years of experience in Revenue/Commercial Operations, Sales/Marketing Ops, Business Analysis, Consulting, or a similar analytical role.
- Strong working knowledge of Excel or Google Sheets for manipulating and analysing data.
- Comfortable working with CRM systems (especially HubSpot) and other go-to-market tools (e.g. Gong, Zapier, Notion etc.).
- Proficiency in AI tooling and a wider interest in the industry.
- A structured thinker who can break down problems, analyse data, and present clear recommendations.
- Project management skills with the ability to juggle multiple initiatives and drive them to completion.
- A proactive, solutions-oriented mindset — comfortable with ambiguity and fast-changing priorities.
- Strong collaboration skills — you can work well across different teams and seniority levels.
We will be lucky if you have:
- Experience working in a SaaS, legal tech, or other high-growth B2B environment.
- Familiarity with modern RevOps/MarTech tools (e.g. HubSpot, Notion, Zapier etc.).
- Knowledge of sales and marketing funnel metrics and reporting.
What we offer:
- Competitive salary + bonus
- Share options
- Quarterly team socials & annual company offsite
- Hybrid working with three days a week in the office for collaboration, with flexibility to support individual circumstances including working parents
- 1 month "work from anywhere"
- 25 days holiday + bank holidays
- Take your birthday off
- £750 annual learning & development budget
- Private healthcare (incl. dental & optical)
- Enhanced parental leave
- Additional perks: Cycle to Work, Workplace Nursery salary sacrifice scheme, and top-quality equipment
About Definely
At Definely, we are on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts.
Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently – all without disrupting their flow. At Definely, we are dedicated to solving real challenges faced by legal professionals.
Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success.
Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we are trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks.
Revenue Operations Associate in London employer: Definely
Contact Detail:
Definely Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your data analysis and CRM expertise. This gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by researching Definely’s products and values. Tailor your answers to show how your experience aligns with their mission and the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Revenue Operations Associate in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Revenue Operations Associate role. Highlight your experience with CRM systems like HubSpot and any relevant analytical skills that align with what we're looking for.
Showcase Your Data Skills: Since this role is all about data, don’t shy away from showcasing your proficiency in Excel or Google Sheets. Share specific examples of how you've used data to drive decisions or improve processes in your previous roles.
Be Proactive in Your Approach: We love a proactive mindset! In your application, mention instances where you took the initiative to solve problems or streamline operations. This will show us you're the kind of person who can thrive in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Definely
✨Know Your Tools
Familiarise yourself with HubSpot and any other CRM tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles, especially in terms of building dashboards and managing workflows.
✨Data is Key
Prepare to showcase your analytical skills. Bring examples of how you've analysed commercial data to uncover insights or support decision-making. Being able to talk about specific trends you've spotted will impress the interviewers.
✨Process Improvement Mindset
Think of instances where you've identified and led process improvements in previous roles. Be ready to discuss how you streamlined operations or reduced friction in customer journeys, as this aligns perfectly with what they're looking for.
✨Collaboration is Crucial
Since this role involves working cross-functionally, prepare to share experiences where you've successfully collaborated with different teams. Highlight your project management skills and how you juggled multiple initiatives to drive them to completion.
