At a Glance
- Tasks: Manage people operations, recruitment, and office coordination in a dynamic startup environment.
- Company: Join Definely, a fast-growing tech company transforming legal processes with AI.
- Benefits: Enjoy 25 days holiday, private healthcare, and quarterly team socials.
- Other info: Work 3 days a week in the office and enjoy excellent growth opportunities.
- Why this job: Be part of a team shaping the future of legal technology while developing your career.
- Qualifications: Experience in HR or operations, strong organisational skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
About the role
We're looking for an Operations Generalist to join Definely at an exciting stage of growth. This is a broad, hands-on role sitting across people operations, office management, business operations, and recruitment, ideal for someone who thrives on variety, takes real ownership, and enjoys making things run smoothly behind the scenes. Reporting directly to our VP of People, you'll also provide dedicated support to our Co-founder and Chief Legal Officer, Feargus, across people and operational matters.
What you'll do:
- People & Office Operations
- Own and continuously improve core people processes across the employee lifecycle, onboarding, changes, and offboarding
- Manage our HR systems (Hibob), employee records, and people documentation
- Support benefits administration and policy updates with external providers
- Run day-to-day office coordination, supplier management, and support any office moves or changes as we scale
- Help organise company events, team socials, and offsites
- Recruitment
- Coordinate and manage end-to-end recruitment processes, working closely with hiring managers
- Own interview scheduling, candidate communications, and keeping our ATS up to date
- Support the creation of job descriptions and posting across relevant channels
- Help ensure a smooth and positive candidate experience throughout
- Business & Legal Operations Support
- Support employment-related documentation including contracts, variations, and compliance across jurisdictions
- Coordinate with external advisers where needed
- Provide operational support to Feargus MacDaeid (co-founder) where People and Legal overlap
- People Partnering
- Act as a reliable first point of contact for employee questions and day-to-day people matters
- Help embed good people practices and policies across the business
What you'll bring:
- Experience in a people ops, People/HR generalist, or ops role, ideally in a startup or scaling company
- Exposure to recruitment coordination or end-to-end hiring processes
- A genuine love of owning processes end-to-end and making things better
- Strong organisational skills and sharp attention to detail
- Discretion and good judgement when handling sensitive matters
- A pragmatic, get-things-done attitude with clear communication at all levels
What we can offer you:
- Quarterly team socials + holiday parties
- 3 days a week in the office: Tues, Weds, + Thurs
- 25 days holiday + bank holidays
- Private healthcare (incl. dental & optical)
- Additional perks: Cycle to Work
- Top-quality equipment
About Definely
Definely builds specialist review tools for lawyers working on complex contracts. As AI accelerates the volume and pace of legal decisions, Definely ensures lawyers can understand the full structure of a contract, see the implications of every change, and negotiate with confidence and control. Launched in September 2020 by Nnamdi Emelifeonwu and Feargus MacDaeid, who worked together at Freshfields, Definely is trusted by over 150+ in-house legal teams and private practice firms, with thousands of users globally. Its customers span top Magic Circle and AMLaw 200 firms, including A&O Shearman, Slaughter and May, DLA Piper, KPMG, Samsung and IKEA. Definely recently raised its Series B and is backed by Microsoft, Google, and Octopus Ventures. This is a rare opportunity to shape a new category at the moment it becomes essential.
Data Privacy Notice
By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application. Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time. For more details on how we handle your personal data and your rights, please send us an email to people@definely.com and we will send you our privacy policy. If you have any concerns about how your data is being processed, please do not hesitate to contact us.
People Operations Generalist - 12 months (Mat cover) in London employer: Definely
Definely is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those who thrive in a fast-paced environment. With a strong focus on employee growth, we offer comprehensive benefits including private healthcare, generous holiday allowances, and regular team socials, all while working in a collaborative office space three days a week. Join us at this exciting stage of growth and be part of a team that values innovation and ownership in shaping the future of legal technology.
StudySmarter Expert Advice🤫
We think this is how you could land People Operations Generalist - 12 months (Mat cover) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their latest news, and see how they engage with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of People Operations Generalist, especially around recruitment and people processes. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewers. Ask about their approach to employee engagement or how they handle office management as they scale. This shows you're not just interested in the job, but also in how you can contribute to their growth.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at Definely. Let’s get you that interview!
We think you need these skills to ace People Operations Generalist - 12 months (Mat cover) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the People Operations Generalist role. Highlight any relevant experience in HR processes, recruitment, and office management to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role at Definely and how your background makes you a great candidate. Keep it engaging and personal – we want to get to know you!
Show Off Your Organisational Skills:Since this role involves a lot of coordination, make sure to demonstrate your organisational skills in your application. Whether it’s through examples in your CV or anecdotes in your cover letter, let us see how you keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Definely
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the People Operations Generalist role. Familiarise yourself with the key responsibilities like managing HR systems and coordinating recruitment processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you improved processes or made things run smoothly, as this aligns perfectly with what they're looking for.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about Definely's culture, team dynamics, and future plans. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Be Ready to Discuss Sensitive Matters
Given the nature of the role, be prepared to discuss how you handle sensitive information and situations. Share examples that demonstrate your discretion and good judgement, as these qualities are crucial in a People Operations position.
